Reviews (3,965)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highlight premium print quality across many products, with vibrant colors and garments that last. They value the large, frequently updated catalog and smooth Shopify integration with automated fulfillment and easy listing edits. Many find it beginner‑friendly, with strong design tools and mockup generator. Merchants appreciate low inventory risk, fast and reliable shipping, educational resources, and responsive support, calling it a game changer for launching and scaling brands.

May 11, 2024

I would not recommend print full to my friends - I’ve had multiple failed orders - I never received notifications- I’ve lost customers that used to purchase other things because they didn’t receive their clothes-

I’ve had customers had to wait for months to receive

I never get texts or notifications thru my Shopify - there is definitely a communication disconnect-

The pants I sell are no longer available in multiple sizes , and I was not notified of this

Also , one of my clients ended up losing/ breaking up with their fiancé because the birthday present they ordered 3 weeks in advance did not ever arrive, & they blame me .

IMDAVESBUD!!!
United States
5 months using the app
Printful Latvia AS replied May 14, 2024

Thank you for sharing your experience! We appreciate the feedback and we'd certainly be happy to take a closer look into the situation. Please send us an email at feedback@printful.com and we'll investigate right away.

May 5, 2024

Orders take too long to fulfill. I have my settings set on auto fulfill and can be days before fulfillment begins.

Boue
United States
9 months using the app
Printful Latvia AS replied May 8, 2024

Thank you for your feedback! Our standard fulfillment times are 2-5 business days, but we understand the importance of prompt service. In case there's an order that's delayed, please reach out to us via email at feedback@printful.com with your order details. We'll be happy to look into this!

April 30, 2024

Printful helped me save money with inventory costs and time shipping orders. I focus my efforts with this free time growing my company!

Last Rep
United States
About 2 years using the app
Printful Latvia AS replied May 2, 2024

Thank you for sharing your feedback! ⭐ We appreciate it!

April 30, 2024

Printful has a wide variety of high quality products and a powerful, very easy to use Design Maker. Connecting your online store to Printful is extremely easy and shipping is made easy for you as well. All in all, I am very happy with the entire experience and the high quality products, which will only make you look good in the end.

The Doodle Factory
United States
22 days using the app
Printful Latvia AS replied May 2, 2024

Thank you for your positive review! We love making the creative process effortless for you and we're happy to hear that you were satisfied with the products. 💫

April 28, 2024

Overall very good for my needs.

The just launched embedded printful app in shopify doesnt enable me to work any faster. I cant tell which actions should be taken there that would be time saving. Training material or live walkthrough would have been nice to learn about what functions are available there.

Lost Tag
United States
6 months using the app
Printful Latvia AS replied May 1, 2024

Thank you for sharing your feedback with us! We're glad to hear that our platform meets your needs. We also appreciate your suggestion regarding training materials. We'll certainly consider this for future improvements!
If you have any specific questions or need assistance, please feel free to reach out to us directly via email feedback@printful.com. Our team is here to help and provide support whenever you need it!

April 26, 2024

Printful worked flawlessly until I got up to about 120 items. Then the items started to refuse syncing with Shopify. I've tried everything and when left to manual syncing, the items get caught in an upload buffer until they cancel after an hour. This is very frustrating and has slowed building my storefront to a crawl.

Artificial Perdition
United States
8 months using the app
Printful Latvia AS replied April 28, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the sync issue you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.

April 24, 2024

Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.

PATRICIA L MOORE
United States
About 1 year using the app
Printful Latvia AS replied April 28, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned orders that included the mugs. Please send us an email at feedback@printful.com and we'll investigate right away.

April 19, 2024

Very easy to use and incorporate with my Shopify site. I have also been very happy with the quality of the products and speed of delivery that I've purchased as samples. Highly recommend!

Margaret Ringia Hart
United States
Over 1 year using the app
Printful Latvia AS replied April 25, 2024

Thank you for your wonderful review! We're thrilled to hear that our integration with your Shopify site has been seamless and that you're pleased with both the quality of our products and the speed of delivery. Thank you for choosing us!

April 18, 2024

I have been using Printful for a while, and I have only had 1 incident where there was a print error. Customer service was fast and responsive and resolved the issue right away - top notch! The print quality on all the items is excellent, color is amazing, and overall good quality merchandise.

I do not sell t-shirts and clothing - I focus my products on tote bags, pillows, blankets, notebooks and stationary items that feature my art. So I don't have experience with their apparel, just the home goods and accessories.

I would like to see more model options with their mockups, but the ones they have are good for most of the products I use. My biggest complaint is lack of diversity of models - a large burly man modeling a dainty flowered blanket doesn't work! I would like to see both men and women and children model options (boys and girls) and variously colored people for each product, for example - not just one person that doesn't represent or reflect what I'm printing.

Overall, I am very happy with Printful. Great customer service, quality print, and quality products.

Kristin's Krafty Things
United States
3 months using the app
Printful Latvia AS replied April 25, 2024

Thank you for your detailed and positive review! 😊 We're thrilled to hear about your positive experiences with Printful. For any new feature, product, or other suggestions, you can submit a request on this page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!

April 15, 2024

Overall, very good service and products. Have had issues with mugs arriving broken three times out of 6 orders.

Jesus Saves. Clothing + Collectibles
United States
9 months using the app
Printful Latvia AS replied April 18, 2024

Thank you for your feedback! We're glad to hear that you generally find our service and products satisfactory. However, we're sorry to learn about the recurring issue with broken mugs in your orders. If you haven't already, please reach out to us via email at feedback@printful.com with more details about your orders. We'll be happy to look into this!