Reviews (3,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight premium print quality across many products, with vibrant colors and garments that last. They value the large, frequently updated catalog and smooth Shopify integration with automated fulfillment and easy listing edits. Many find it beginner‑friendly, with strong design tools and mockup generator. Merchants appreciate low inventory risk, fast and reliable shipping, educational resources, and responsive support, calling it a game changer for launching and scaling brands.
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The prices for products are so high it's impossible to make a decent profit margin without buying in bulk.
Increasing my original rating from two to three stars because Printful has made the print files available on paid orders and I appreciate the time they took to respond.
Pros: the design interface is easy to use to make product templates. The packaging once it is sent to your customer is customized with your brand.
Cons: Shipping is not optimal, think about two weeks from order, and it is expensive. There doesn't seem to be any option for expedited shipping unless you are using manual orders. The models for some of their mock-up shots are in awkward positions that don't really showcase the product, or the models are wearing clothing over the product in the mock-ups. You can only download print files that use Printful's free design elements, if you have a paid order for that product. The sizing charts that import to your store for many of the clothing products are based on measurements taken of the product if it is laying flat, including the chest measurement. This makes no sense. Most clothing size charts offer circumferential measurements, its best to build your own using Shopifies MetaFields
Hi there!
Thank you for taking the time to leave a review about your experience with Printful.
Expedited shipping option is available only for manual orders, Shopify’s “Shopify” and “Advanced” plan users. The prices are based on real-time pricing of the carrier, but this option is available when specific technical requirements are meant from the platform (how it is for specific plans).
We do our best to upload new mockups as regularly as possible and we take into consideration all feedback provided from our customers. You can also upload your own mockups to your store or use a third-party mockup generator to better showcase the items you offer.
Please note that print files can now be downloaded from paid orders in your Printful dashboard.
Thank you for sharing your concerns about the sizing charts. This information is provided by the manufacturers and in most cases you can see both - measurements of the product laid flat and the body measurements to ensure the best possible fit.
We appreciate you sharing these points as we are constantly working on improvements and making Printful easier to use. Thank you!
PROS: Awesome Concept, Awesome App, Awesome Support, Awesome Integration
CONS: Prices are two high to make any real profit so it's a great way to get your brand out there and generate a following and not make any money. Then once you a following stop using them and do everything in house or use a different print company. It's also very hard to setup I had 3 people working on loading 50 designs over the course 2 or 3 months each working 30 hours a week and we finally just got the site going. It works great once you get it setup but there is a lot of prep work you have to do to make it happen.
SUGGESTIONS: I don't know if this possible but if there is anyway you can get the costs down on your products that would be great otherwise your force us to sell T-Shirt for $30 to $35 and lets be honest no one is spending that on t-shirts with all the other t-shirt sites out there selling shirts for $10 to $20 a shirt. The canvas prints we can say is "Art" so we can jack the price up because it's an art print but the bread and butter money comes from t-shirts and posters and if there is no more profit in these things where we can reduce prices. We could never count on this as our main source of business. This is just a nice "extra pocket change" type of businesses. If we could get retail prices down to $19 a shirt with shipping included in that price and get the costs down to $13 with shipping included it would be worth it. The problem is by the time you add shipping your costs are around $20 to $22 depending on sizes so in order to make any money you have to sell them at $30 which is a hard sell. Especially if you want to run promos like free shipping on everything over $75. So I would recommend getting the prices down for re-sellers because your prices are like retail prices not wholesale.
Also.. yeah it would be cool if it was a little easier to setup but we can deal with that at least.. but the prices are a killer..
I would think they are going to shoot themselves in the foot because all your doing is giving us a platform to get our brand out and the first chance our brand takes off we are looking for ways to reduce the cost and the first way to do that is to stop using printful. So I would think they would want to keep our business and the way they do that is lower their prices otherwise I'm just going to use them for a year, get my business going and say good bye to them and do everything either in house or with another company.
VERDICT:
I recommend them still even after my little rant about prices, you can't beat an automated business for $30 a month. Once the designs are done and you recovered your cost there it's pure profit it's just disappointing that there is not more of it because the margins are so slim so we really need to do volume. Which is hard when your selling shirts at $30 a pop. All that said though.. great company.. great people ... quality products.
Easy to use, beautiful quality product, and integrates seamlessly with my store. The margin on these shirts is pretty small for the shop owner, but once you upload your shirt design there is very little work left to do. Great app!
Customer service is a little generic and late responding when needed by email. Print quality is great, but the prices are a little higher than other POD apps. Their seamless integration with Shopify is really convenient. It would be better if you could add multiple products from one design at once.
App works great with Shopify! I just wish the mock up generator was more extensive and that the files were downloadable.
If you want your own branded goods but don’t want to commit to stock - this is the app for you - thanks guys
Ease of use makes for quick setup and Customer Support is amongst the best around – always so helpful, patient and consistently a great attitude. sssssssssssssssssssssssssssssssssssssssssssssssssssssss
I wish the design would automatically push to several surfaces, but otherwise this is a miracle! File upload it easy, customer support is awesome and the products look great. I can't say for sure whether or not they are quality, but I will be ordering samples soon!
Hi, thank you for your review! We're glad to hear you are enjoying using the app! At the moment, designs can only be added to one product at a time, but we definitely appreciate your input on this functionality.
We hope you try out some products with your designs, we're sure the products will turn out great!
If there's anything else you'd like to share about your time with us or if you have any questions, be sure to let us know at feedback@printful.com! We'd love hearing from you!
- Zana
Doing this covid-19 there no good and you can't make shirts because they're unavailable so you can't make any money on new ideas
Hi, thank you for your review! We have temporarily disabled some product categories in the product push (existing products are not affected) to help us catch up with the current order volume and to reduce the production times. We understand that this may not be an ideal solution for some of our users, but we expect this to help us return to our normal fulfillment times sooner. We will make sure to re-enable these products in product push as soon as possible, so you can continue creating new items!
If there's anything we can help with or if there's anything you'd like to share about your time with us, be sure to contact us at feedback@printful.com anytime!
- Zana