Reviews (242)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving tool for managing prices at scale and automating competitor monitoring across Google Shopping, Amazon, and eBay. They highlight flexible rule‑based repricing for complex strategies, frequent updates, and detailed reports. The interface and Shopify integration are described as clean and easy to use. Many praise the value for money, strong multi‑store support, and highly responsive, hands‑on assistance with pricing setup.

April 13, 2022

We love using this service, customer service (Rep: Görkem Argun) is excellent and hears you and does their best to meet our requirements. They are willing to adapt and listen to new amendments that help client and provider.

Books2Door
United Kingdom
Over 1 year using the app
Prisync replied June 27, 2022

Thank you for your kind words! Our customer service is here to help whenever you need! 🦾🤓

October 20, 2022

I downloaded their app to see if it would help. I did not have a chance to use it and I was charged $199. When I scan through the app store and find apps I want to try there should be a place to keep them until I'm able to use

Tarps America
United States
21 days using the app
Prisync replied October 20, 2022

We are so sorry for your experience. As stated at the beginning of the free trial, after 14 days, you get charged our standard fees automatically - unless you uninstall the app. However, we have a 100% unconditional refund policy in your case & would be happy to help you with an immediate refund of that automatically charged $199.

February 20, 2023

A really useful tool for any online business, excellent development.

The entire team is on hand to guide you through the entire setup process. Great customer service, would highly recommend using them for your shopify store.

Badminton HQ
United Kingdom
About 1 month using the app
Prisync replied May 31, 2023

Thank you for this great review! We are very happy to hear that you had a great experience with our service. 😇

January 30, 2023

Prisync has been a great app to help support our business and stay ahead of our competitors. The customer support team works with you to ensure that you are set up and ready to go with support always actioning items so quickly.

P.E Nation
Australia
10 months using the app
February 2, 2023

Excellent service by their team, provides a unique opportunity for retailers, happy to have them onboard with our company.

The staff themselves are very attentive, get back to you very fast and are extremely helpful and friendly.

TennisHQ
United Kingdom
17 days using the app
Prisync replied May 31, 2023

Thank you for this great review🤩 We are very happy to hear that you are satisfied with our service and the team. Our teams’ priority is to always offer you the best service when you need assistance as fast as possible.

September 9, 2022

Prisync is a great tool for price comparison, super easy to use and saves my team a lot of time every day. Their support team is also great, always getting back to me very quickly and helping me with any possible issues. We are very happy with their service.

Crooze Australia
Australia
12 months using the app
Prisync replied November 16, 2022

We’re glad to hear these kind words! Our team is always here to help! 🙌

May 26, 2023

The onboarding with Prisync has been incredibly quick - which has meant we are able to hit the ground running with the pricing tool. It's very effective and comprehensive, and will allow us as a multi brand retailer to easily remain competitive in our market

Borough Kitchen
United Kingdom
21 days using the app
August 28, 2017

The team at Prisync are excellent, easy to use app that can help you stay ahead of the pack and take manual price checking of your to do list. With more exciting features to come I am glad we are using this tool, saves time and makes you money, what more do you want.

Supplements Co Nz
New Zealand
Almost 2 years using the app
June 23, 2015

Seamless integration and easy configuration. It first seemed like we do not need to use Prisync as we are selling unique products. After trying it, we decided to use it to keep track of products that are similar -not the same- to ours. It is now quite beneficial to better analyze the market through the customers' lens daily.

Viapera
Türkiye
1 day using the app
October 28, 2021

Tool does what it does and support is very good. I compared different tools before choosing this one, I chose them because of the quick and friendly professional support. Yesterday I made a big mistake, I accidently removed all products from the system... They were fast to recover my mistake from a backed. Very pleasant to work with

Moviparts.com
Netherlands
About 1 month using the app
Prisync replied November 4, 2021

It's mutual! Many thanks for your detailed review!
Whenever you need our customer success team is here for the help! :)