Reviews (242)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving tool for managing prices at scale and automating competitor monitoring across Google Shopping, Amazon, and eBay. They highlight flexible rule‑based repricing for complex strategies, frequent updates, and detailed reports. The interface and Shopify integration are described as clean and easy to use. Many praise the value for money, strong multi‑store support, and highly responsive, hands‑on assistance with pricing setup.

March 5, 2026

As a small business owner, time is one of the most valuable things I have. I don’t have hours every day to manually search competitor prices or check where my products are landing on Google Shopping, so having a tool that handles that automatically has been a huge help!

Prisync has been surprisingly easy to use. The dashboard is clean, the data updates quickly, and it makes it simple to see how your pricing compares across other retailers. That visibility alone saves me a lot of guesswork when deciding how to price certain products or who to contact for violating MAP.

I also appreciate how responsive their team has been whenever I’ve had questions about setup or figuring out the right configuration for my store. They were quick to respond and genuinely helpful, which you don’t always see with apps.

Overall it’s been a really useful tool for staying competitive and compliant without adding more manual work to my day. Definitely worth trying if you run an online store and want better visibility into pricing across the market.

Playful Tail
United States
3 days using the app
Prisync replied April 2, 2026

Thank you for taking the time to share your experience! 😊 Your feedback keeps us motivated! 💪🎯 We’re glad you’re off to a strong start and we will continue to be here whenever you need our support. If there's anything we can do for you don’t hesitate to reach out anytime! 🌟💙

April 23, 2026

The support from Prisync and their customer care is amazing. I got stuck understanding a few of the ways the system worked and how it brought products across from Shopify.

Help was proactive and quick.

The Tech Geeks Australia
Australia
16 days using the app
Prisync replied June 16, 2026

Thank you, we love hearing that! 💪🎯 We're so happy that Prisync is making a difference in your Shopify store's performance. 🫶 Our support team is always here for your ‘pricing needs’, don’t hesitate to reach out anytime! 🤝❤️

November 21, 2025

working well, takes along time to sync , Elvan needs a 5 star for the service rendered, using it for a week so far!

chavda.com
South Africa
8 days using the app
Prisync replied December 10, 2025

Thank you for your honest review, your feedback means a lot to us! ✨🙌 We’ll make sure Elvan sees your kind words. 😊💕 Don’t hesitate to reach out anytime! 🤝🫶

November 10, 2025

Amazing customer service!
Prisync is a powerful and intelligent app that has been a huge help in pricing our products. Where they really shine is their customer support. Arleen has been incredible! With so many advanced features in the app, she guided me through every step and answered all my technical questions with clear and detailed explanations. Her thorough and professional support gave me great peace of mind while navigating the app. Highly recommended!

MiauMall
Japan
3 months using the app
Prisync replied December 10, 2025

What a great review! ✨ Thank you for taking the time to share your experience! 😊 Arleen and the team will be so happy to hear this! 🥰🥳 Your feedback keeps us motivated! 💪🎯

October 28, 2025

Excellent support and back-up rendered on this app - we are benefiting greatly from price positioning to remain relevant in our market - I would recommend this app to all platform owners.

TechExpress
South Africa
8 months using the app
Prisync replied November 4, 2025

We truly appreciate your kind words and recommendation! 🥰🥳 Thank you for choosing Prisync! 🫶

October 19, 2025

Great customer service. I moved from pricefy as I never received support from them to set up the app. so far is working very well and the support is outstanding, they help me and keep on eye on my account until I set up my price rules and products. 100% recommendable.

EOzzie Electric Vehicles
Australia
About 1 month using the app
Prisync replied November 4, 2025

That’s exactly what we love to hear! 💪🎯 It’s great to know Prisync is helpful to your business and great fit compared to other tools. 😊🚀 Our support team is always here for your ‘pricing needs’! 🤝❤️

October 8, 2025

I cannot say enough good things about Prisync and their team. So responsive, so willing to help and have and solve every problem or question. I definitely was not the biggest fan to start, and once I took about a day to learn the process it was AWESOME.

I do wish the instant price alerts were not in the highest tier.

CardCollector2
United States
22 days using the app
Prisync replied October 9, 2025

Thank you! 🙌 We’re glad you’re off to a strong start. 😎 Our support team will be happy to know they’ve helped you overcome challenging moments, and we’ll continue to be here whenever you need us! 🌟 💚

September 25, 2025

amazing tool for tracking prices across competitors or your own listings. keeps things in check.

could have a better api for a heavier developer focused system

Omni Deals Shop
United States
10 months using the app
Prisync replied October 9, 2025

Thank you for your honest review! 🙌 Your feedback means a lot to us, and we're delighted to hear about your positive experience with Prisync. 😊🫶 Our team is always working to improve and evolve the product — including the API — so your input truly helps! 🚀 If there’s anything else we can do for you, feel free to reach out anytime.

August 27, 2025

The Prisync team has been incredibly kind, helpful, and professional in finding the best solution for my needs. Since we started using the app, managing the repricing of our catalog has become much easier. Highly recommended!

Fusco Boutique
Italy
27 days using the app
Prisync replied September 5, 2025

We truly appreciate your kind words and recommendation! 🥰🥳 Our team is always here for your ‘pricing needs’. 🤝🫶

Edited August 14, 2025

Does not provide accurate pricing information. The true cost is most likely 10x to 50x more expensive than the prices displayed. So don't waste your time if you are not willing to pay 10 - 50x more than the displayed price.

And just to be clear and in response the comment below from the company. The pricing for this product clearly states that the cost is based on the NUMBER OF PRODUCTS. False. It is based on the NUMBER OF VARIANTS.

Don't try to pass off your misrepresentation of the true cost of your product as 'my misunderstanding'. Shopify should remove this product until it presents accurate pricing information.

Ciao Velo
Australia
5 days using the app
Prisync replied August 14, 2025

Hi there - first off, thanks for signing up for our 14-day free trial.

Our monthly plans & pricing are listed on our app store listing accurately & in detail, as reviewed & confirmed by the Shopify app review team multiple times.

We understand that the misunderstanding on your end arose due to the high number of variants in total in your assortment, increasing the need for space/capacity under our plans compared to what you anticipated before you signed up for our 14-day free trial.

We respect your decision not to move forward with our plans upon that clarification provided by our colleague Arleen & would be glad to help you out with our capabilities in case you change your mind.

Burc
CEO, Prisync

P.S. You have a fair point with the product count & variant count distinction, and we'll definitely work on that to avoid similar conflicts. Thanks!
P.P.S. Our team evaluated your feedback and revised the "Products" section to "Products / Variants" for further clarity for merchants. Thanks again.