Reviews (169)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a complete, reliable auction solution covering core needs like reserve prices, bid increments, automatic winners, and live updates. Advanced options (proxy, popcorn/penny bidding), bulk/CSV upload, and flexible settings help boost engagement and handle high volumes. The storefront is customizable and professional‑looking, with multi‑currency/language support. Merchants consistently praise fast, hands‑on support for setup, theme conflicts, and custom tweaks.

September 26, 2022

excellent support!!! super helpful and the staff was able to solve my issue right away.
app is easy to use

Adore Adored
Canada
14 days using the app
October 19, 2022

The support team was very helpful in setting up my first auction. They were quick to answer all of my questions.

Julia Barger Art
United States
5 days using the app
November 1, 2022

The app works and looks great on the website. I wish the coding instructions were up to date, they seem out dated and little difficult to follow. Making this automatic would help those who are not a computer savvy or familiar with coding. Customer Support has some opportunities. They are curt with responses and didn't really listen to the root cause of the issues. Both interactions were the same, I would ask a question and support keep sending the same link over and over. Eventually they reluctantly help me out and manually fix my problem. I'm thankful for that, but I don't want to contact support every time I need to put something up for auction. I have contacted them twice and the same interactions both times. Curt and with out patience. My last interaction, they were adamite about rating them IMMEDIATELY, and they would wait until I was done. When I told them I would, but not as this moment, they continued to push. This incident, in conjunction with the previous interactions was really off putting. We are keeping this for now, but I will be shopping around for other apps.

Industrial Garage Sales
United States
6 days using the app
Edited November 21, 2022

Had a rocky start, but stayed in communication with the Webkul folks, they figured out which part of their code was creating an error on our site - and they were quick to get it fixed and updated. I've found the interface is easy to use, and they have options that aren't included in any of the other auction apps - an essential bonus for us. Very happy to have this as part of our store now.

Bitters & Bottles
United States
About 2 months using the app
December 8, 2022

Vashu Bhatt at Webkul has been absolutely amazing and helpful and getting us ready for our auction. It is easy and simple to use and the support is always 100%. Would definitely recommend this team and app to help with all auction needs.

wwfsa
South Africa
2 months using the app
January 9, 2023

Webkul has been great in providing regular, helpful support when we've needed it, and they're also working on a number of bespoke developments for us so that our Multi Vendor Marketplace works exactly how we need it to. There are regular updates as they are constantly improving the platform and they're receptive to feedback. I'd highly recommend choosing them!

Jobalots
United Kingdom
About 1 year using the app
February 7, 2023

We have been using Webkul Auction App for awhile now and it works great!. The staff at Webkul are supper nice and helpful. We used this app for our first Auction and it went well. Can't wait to do more Auction's now! Thank you to all at Webkul.

Twistedsage.com
United States
7 days using the app
February 16, 2023

Great support and app meets all our needs. We have tried several apps available on this platform and only this app is feature filled.

US Auction Warehouse
United States
4 months using the app
April 6, 2023

Awesome support. Very responsive in solving my questions for installing bidding on our website for our brand. Surprised by how configurable the app is. Basically have our own version of Ebay Now.

Bulk Upload is a plus!

Mastah Betta
United States
15 days using the app
April 14, 2023

Great app. This is precisely what I was looking for. Active support from the team, they are helpful and addressed the concerns and settings I need.

Cardvo
United States
2 months using the app