PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

Edited April 15, 2024

All-star team with great customer service! The app, itself, is indisposable - we could not run our bakery without the Product Customizer! It allows our customers to build their cakes and cupcakes to their own unique specification. Thanks for being a great support to our online business!

Billy's Bakery
United States
Over 8 years using the app
Product Customizer replied November 3, 2022

Hello to our friends from Billy's Bakery

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

Edited June 2, 2021

Works great for our needs. Custom options are easy to apply to specific products only. There are many different ways the options can be inputted and they appear just under the native swatches on our product page. The support team has been very responsive and helpful too. Highly recommend!

Chicago City Sports
United States
6 days using the app
Product Customizer replied June 4, 2021

Hello to our friends from Chicago City Sports

Thank you for this high recommendation! We truly do appreciate the kudos! We are glad we could assist you :-) We wish you and your store all the best!

-Melissa & the Product Customizer Support Team

Edited June 27, 2023

Love this app. we've had it for a couple of years now. The support is the best whenever we've reached out!

Edit June 2023 - Just spoken to Aman with an issue we were having with the app and Aman answered within minutes and fixed the issue in seconds. Thank you so much! You are the best!

Eden Zoe
New Zealand
Over 7 years using the app
Product Customizer replied October 31, 2019

Hello friends from Eden Zoe,

Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 27, 2017

Totally groovy.

Has definitely upped our customizable game in offering solutions to our customers and custom apparel. Service has been great through use, implementation and adjustments as necessary. Do wish I didn't have to use another app to export groups of orders for easy reference.

Savage The Ultimate Apparel Company
United States
About 1 year using the app
Edited March 9, 2021

Many thanks to Sean and the team! Product Customizer has been responsible for creating our 3 best-selling custom products. After working to perfect our solution, I can proudly recommend this app and customer service. Each time we have an issue with the customizer, they handle it right away!

Taffy Town
United States
2 months using the app
Product Customizer replied February 3, 2021

Hello to our friends from Taffy Town

Thank you for leaving this review! We are glad the app is working great for you, we appreciate the recommendation

-Melissa & The Product Options & Customizer Team

November 30, 2020

I've been using this app for years now. I recently did something silly that removed the code and messaged them late at night, by 9am the next morning they had it squared away and all is well. Super easy to use, would definitely recommend. Great customer service. I use with the Retina theme.

Figs & Ginger
United States
About 8 years using the app
Product Customizer replied December 1, 2020

Hello to our friends from Figs & Ginger

A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Figs & Ginger major success online!

-Melissa & The Product Options & Customizer Team

April 30, 2021

This app has done exactly what I had hoped it would in allowing my customers to provide details about their purchase without having to set up variables in my shop. Customer service has been really helpful as well with any early issues I had experienced. I would definitely recommend this app.

Rosie Joan Collective Inc.
Canada
6 days using the app
Product Customizer replied May 4, 2021

Hello to our friends from Rosie Joan Collective Inc.

We are happy we were able to help! We really appreciate you and wish you and your store great success!

-Melissa & the Product Customizer Support Team

November 8, 2022

I contacted the team at Product Customizer with an issue I had within my store. The response time was superb and within an hour of my contacting them the issue had been rectified. Issues in your store can cause you major headaches, with a quick response and helpful nature this didn't happen.

Picktown
United Kingdom
Over 6 years using the app
Product Customizer replied November 8, 2022

Hello to our friends at Picktown

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

August 23, 2017

Absolutely LOVE this app. It is so user friendly and allows me to add any type of option and as many options as I need to. The Customer Service is fantastic. They have followed up with me continuously to see if I needed help. Have not experienced such great customer service in a very long time.

Southern Grace Creations
United States
8 months using the app
January 20, 2023

I upgraded my shop to Shopify2.0 and they were extremely helpful in making sure my site functioned perfectly. Customer support is amazing and they're quick to answer... I had new questions and ideas confirmed on the spot without having to wait days or even more than a minute. HIghly recommend.

MadeOn Skin Care
United States
Almost 5 years using the app
Product Customizer replied January 24, 2023

Hello to our friends at MadeOn Skin Care

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team