PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

September 3, 2014

Just an Ace program! Works flawlessly compared to other apps on the Shopify market. They really got it going great. Only gripe I have is that I wish you could move around variants easier. You can get around that by having a text file with all your variants and slide it around.

Angelus Direct
United States
6 months using the app
January 18, 2022

We have been using Product Options and Customizer for several years now. We recently had some questions about the options and how to use this application effectively and the support was great. It just reminded us of how great this app is and how important it is to our business.

Quest Awards
Canada
Over 1 year using the app
Product Customizer replied January 19, 2022

Hello to our friends from Quest Awards

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited April 3, 2024

I wouldn't be without this app as it is great for offering the options I require to my customers.

I have contacted support a few times and their service has always been very quick, efficient and friendly - a big plus point for continuing with my loyalty to this particular app.

Freckles Designs
United Kingdom
About 9 years using the app
Product Customizer replied September 15, 2021

Hello to our friends from Freckles Designs

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review.

Cheers,
Pushpesh & the Product Customizer Support Team

August 29, 2019

Highly recommend this app! The Product Customizer team is extremely helpful and super responsive. I had some design tweaks that I wanted to fix on my store regarding the app and they were super helpful and fast! Definitely the best app for product customization on the market! :)

SweetPeeps
United States
3 days using the app
February 5, 2021

I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.

Gulppp.com
United Kingdom
3 months using the app
Product Customizer replied February 8, 2021

Hello to our friends from Gulppp.com

Really nice of you to leave us this awesome review! We will let Sheniel know that her assistance was greatly appreciated.

-Melissa & the Product Customizer Support Team

Edited September 21, 2022

Amazing app with amazing support as well! The staff was quite polite and clear on everything that I asked. The setup was as easy as I couldn't imagine.
Nobody likes issues on the apps but when they appear, it's very important to have a good support team as Product customizer has.

Zanatula
Serbia
5 months using the app
Product Customizer replied April 25, 2022

Hello to our friends at Zanatula

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

December 15, 2016

Just started using this app and while I'm still sorting everything out i do need to acknowledge how awesome their support is. They've helped me through a couple issues and from what I can see about the app it's extremely flexible which is exactly what i was looking for. Great app!

Groomsdaygifts
United States
7 days using the app
June 29, 2014

Love the product customizer - makes it easy to add options to products. Support is fantastic also. I had one minor issue with the code snippets on a new theme and Max Rice at Shopstorm, resolved the issue, quickly, efficiently and professionally. you can ask for anything more!

Paul W

New Hope Soap
United States
9 months using the app
Edited February 24, 2020

I have been using this app for some time now and finally got down to writing a review. This app is very user friendly and makes customizing products that much easier. Support was super fast the one time I needed them, kudos! Highly recommend if you have products with multiple features

Island Olive Oil Company
United States
Almost 7 years using the app
Product Customizer replied February 25, 2020

Hello friends from Island Olive Oil Company!

Thanks for taking the time to refresh your review and recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a great job for you. Do let us know how else we can support you and Island Olive Oil Company at any time! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

March 18, 2021

Super app and beyond all, amazing customer support!! This app allows me to have a full liberty for the variants in my store so the customer can personnalized each items. I've had a few little technical problems but the app team resolved them so quickly. I really recommend using this app!

Flamme en Rose
Canada
12 months using the app
Product Customizer replied March 19, 2021

Hello to our friends from Flamme en Rose

It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-)

-Melissa & the Product Customizer Support Team