PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

June 15, 2020

I use this app to help customers be able to personalise the products they order. It's very flexible and can adapt to suit all mine and my customer's needs. If I've ever had a query I get in touch and the customer service team get back to me the same day - very ideal!

Alice Jade Designs
United Kingdom
Over 4 years using the app
Product Customizer replied June 15, 2020

Hello friends from Alice Jade Designs!

Appreciate your effort here to leave us a positive note! It means a lot to us! Glad you thought the customer service was responsive -- it's what we strive for every day! Here's to a long-term relationship and your Alice Jade Designs store being extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 11, 2022

Did exactly what I needed. Needed help setting up the cart. Aman responded straight away, understood what I needed and we had everything completed in super quick time.
Love the training videos for creation of variations and templates.
Best app experience we have had.

Letterbox Flower Cards
United Kingdom
About 22 hours using the app
Product Customizer replied January 12, 2022

Hello to our friends from Letterbox Flower Cards

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Aman know that his assistance is greatly appreciated :-) We wish you and your store great success!

Tanu & The Product Customizer Support Team

October 1, 2013

LOVE this App and absolutely love the support staff. Quick and efficient, just the way you need it to be in business.
Thank you very much for not only a great App but for taking care of me.
I'm no pro by any means and these guys made it easy. I highly recommend them.

Monster Muffin
Canada
19 days using the app
November 5, 2015

Justin helped me set up Product Customizer on my new Shopify theme in less than one hour. Best customer service in any Shopify app! Works in my store just as I hoped and after contacting their awesome customer service it works like butter! Thank you Product Customizer!

Victorias Candies
United States
Over 1 year using the app
Edited March 11, 2020

I had struggled with 2 other options apps before finally deciding to use this one. I'm mad that it took so long for me to wise up, but so happy I found them. Excellent, responsive customer support and the app works flawlessly. Very very happy!!
Sue @ somethinspecial.com

Somethin' Special Shop
United States
5 days using the app
Product Customizer replied March 12, 2020

Hello friends from Somethin' Special Shop!

SO GLAD you're happy and think our app "works flawlessly" and for recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a great job for you. Do let us know how else we can support you and the Somethin' Special Shop at anytime! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

September 23, 2020

Highly recommend this app. The support has always been great. The initial install was easy. I did purchase a theme that the install had to be modified so now anytime I update my theme, I have to have them update my code but they respond so quickly that it hardly matters.

Scarlett Monkey Crafts & Boutique
United States
2 months using the app
Product Customizer replied September 25, 2020

Hello friends at Scarlett Monkey Crafts & Boutique

Thank you for leaving us this fantastic detailed review! We are extremely glad we could assist! If you have any more queries do not hesitate to reach out to us! We wish the Scarlett Monkey Crafts & Boutique the great success online :-)

- Melissa & The Product Options & Customizer Team

May 18, 2023

This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.

People's Pharmacy
Bermuda
6 months using the app
Product Customizer replied May 19, 2023

Hello to our friends at People's Pharmacy

Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that Sheniel helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

July 22, 2014

Definitely the app to choose if you need multiple variants for your products. The app is easy to install and simple to use. The developers will even set up a line item on your csv export so that you can see the order information on the print outs. Great app and a must have!

Frattire
United States
6 days using the app
June 2, 2022

Have been using the app for quite a while now and have had 0 complaints. Rebranded my store and got a new template that messed up the current integration of the app and got help instantly through the on-app chat. Problem was fixed within 15 mins which I really appreciated.

ValDesigns
United States
About 3 years using the app
Product Customizer replied June 3, 2022

Hello to our friends at ValDesigns

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

October 17, 2017

This was the first (and most used) app that I've chosen so far! I was so leary to start down the road of e-commerce as our industry has TONS of sizing options. This gives up the opportunity to get started and offer many options to our customers. Very user friendly as well!

Starfire Body Jewelry Co
United States
About 2 months using the app