PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

April 11, 2020

Installed easily with Shopify free themes but when I needed help with a more custom theme to install, they emailed back within an hour on a Saturday. Also checked and did everything before responding, by the time they emailed it was to let me know they solved it

Kasa Karly
United States
About 10 hours using the app
Product Customizer replied April 13, 2020

Hello friends from Kasa Karly!

Appreciate your effort here to leave us a positive note! It means a lot to us! Glad you thought the customer service was responsive -- it's what we strive for every day! Here's to a long-term relationship and your Kasa Karly store being extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Edited February 11, 2019

We read about this app in the Shopify Plus community. We were having so many issues with fake accounts. At first, it wasn't working and I had to reach out to customer support. They fixed the issue very quickly and this solved my issue. Thanks for a great product!

Testing 1473
United States
Over 1 year using the app
August 1, 2019

This is your best option for a basic product customization apps. Shopify limitations hinder such features by default, but Product Options and Customizer do their best to accommodate any needs within Shopify constraints. Support is helpful and responds within 24HR

FXR Racing Dev.
Canada
20 days using the app
Product Customizer replied August 19, 2019

Hello friends from FXR Racing!

So happy that our app and our support were good for you - we work very hard at that, day in and day out. Thanks for the great rating on the Shopify app store! May your store be highly successful online!!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

November 3, 2022

I have used this app for custom photo cards for 5 years- the setup was easy and when I had a technical difficulty they responded immediately via chat and helped me resolve the problem quickly. Great for a small business owner to have friendly and efficient help!

Brake Ink Stationery
United States
Almost 5 years using the app
Product Customizer replied November 8, 2022

Hello to our friends at Brake Ink Stationery

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

September 19, 2019

Great amazing app, does what it says, easy to customize options and support is terrific, messaged them about an issue with my add to cart button (that had been caused by a different app I tried). And they immediately respond and fixed the problem in a few minutes.

Athlene Nutrition
Philippines
6 months using the app
Product Customizer replied September 19, 2019

Hello friends from Athlene Nutrition,

Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

Edited April 16, 2021

They reached out to me in a moment of Losing My Mind, and walked me through how to fix the issue we were having with our site. I appreciate the excellent customer service and look forward to many more years and sales together! Thank you guys - HeadbangerSports.Com!

HB Sports Inc.
United States
12 months using the app
Product Customizer replied April 16, 2021

Hello to our friends from HB Sports Inc.

We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-)

-Melissa & the Product Customizer Support Team

February 9, 2022

Cannot fault the customer service from Aman!
I have been playing with my theme lately and unfortunately sometimes the product customizer options drop out or need to be re configured.
Aman was so quick in responding to my requests and amazing to deal with.
ThankyoU!

Petit Luxe Bebe
Australia
Over 3 years using the app
Product Customizer replied February 10, 2022

Hello to our friends from Petit Luxe Bebe

We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Aman M. was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Edited August 20, 2024

This is app is amazing, as is their customer service! 5 stars! They are very quick to respond when I have questions. PC just completely fixed an issue we were having by updating the code on the backend of our site. He did it all within a few minutes. Thank you!!!!!

Yvonne's Vegan Kitchen
United States
Over 4 years using the app
Product Customizer replied October 31, 2021

Hello to our friends from Yvonne's Vegan Kitchen

We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

September 12, 2018

I have a lot of custom options in my shop, so this app is a necessity. It's easy to get the hang of, and make changes when needed. My only wish is that it would show the total before the checkout page, that seems to confuse some people. But otherwise, it is great.

Flutterbye Prints
United States
Over 2 years using the app
August 26, 2021

I reached out to the team for an issue with my product pricing repeating at checkout! They fixed it immediately! I have loved using this app for customizing! It is very easy to work with and has served all my needs! Now I can add great Customer Service to the list!!

KCDesigns Boutique and Baskets
United States
6 days using the app
Product Customizer replied August 30, 2021

Hello to our friends from KCDesigns Boutique and Baskets

We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Pushpesh & the Product Customizer Support Team