PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

February 23, 2022

This is one of the Best apps you can use for your store customization , the customer support is Great , Sheniel helped me with an issue I had with the wizard set up and updated my store really quick with little wait time , I really recommend this app for any of your stores , Very pleased with how professional these people are!!!

Yes We Cake Orlando
United States
7 months using the app
Product Customizer replied February 24, 2022

Hello to our friends at Yes We Cake Orlando

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Sheniel was able to assist you. We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

November 10, 2019

We have been successfully using the app for a couple of years, does exactly what it says wonderfully! Even better is the "fast and serious" support we had from Steven when we updated our Theme this week-end. He fixed our code (on a Saturday night!) and we were up and running again in a couple of hours! Thumbs up for the support!

Soccer Sport Fitness
Canada
Almost 3 years using the app
Product Customizer replied November 11, 2019

Hello friends from Soccer Sport Fitness!

Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Steven rocks for sure -- so glad he got your issue sorted out and we love that you think our support is "fast and serious!!" May Soccer Sport Fitness be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 14, 2020

We have used this app for 4 years mainly as a file upload for custom artwork. It has work very well the whole time. Support is fantastic. When we recently changed our store theme, the app stopped working because of the change. Support responded very quickly and we were up and running again. They are fantastic to do business with!

Republican Signs
United States
Over 3 years using the app
Product Customizer replied January 14, 2020

Hello friends from Republican Signs!

Your store is awesome! Glad the app is working well for you -- we think it's great as well! Also, we're proud of our staff and glad you feel the support is fantastic. Appreciate the top notch review... Hope your Republican Signs products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 28, 2016

First Class Service all the way. I had some issues with multiple stores and Emily from Proudct Customizer was on the ball even on Black Friday and Cyber Monday she helped guide me in the right direction. I fully back and recommend this product to everyone that is interesting in have variations of skus colors etc.. on their website.

Foundyourgolfballs
Canada
Almost 2 years using the app
January 31, 2023

I downloaded the Free version to test on a product. It was fairly easy to setup and what I couldn't figure out their support representative - Shevaughn - did a Great job and helped me figure out the issue (which was mostly my lack of understanding). Looking forward to testing this and possibly moving to using it on other products.

Baxter Bailey & Company
United States
4 days using the app
Product Customizer replied February 1, 2023

Hello to our friends at Baxter Bailey & Company

Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

June 1, 2016

Love this app -- exactly what we were looking for and they made the installation a BREEZE .... they did it for us :) App lets you make custom variations for each product and charge extra for for them if there is an extra fee. Very versatile and like I mentioned, exactly what I needed. Would highly recommend this app it works great.

Qhvbeauty
United States
About 23 hours using the app
October 30, 2022

This app is what allowed us to have a Shopify store rather than an insanely complex and expensive custom store built for our specific needs. We make bags with enough size and feature options that one can order a bag in over 1,000,000 ways. Product Options & Customizer makes all of this possible. The support, when needed, is excellent.

CourierWare
United States
Over 6 years using the app
Product Customizer replied November 1, 2022

Hi CourierWare,

Thank you for leaving this thoughtful and positive review! We are very happy to hear that Product Options & Customizer has been so effective for you, and we're particularly pleased that our feature set helped you avoid the need for a highly customized and expensive build-out for your store.

Our team takes great pride in the level of support that we offer, and we're thrilled that you've had such a good experience with our support staff! We're always here to help, and we love seeing such an excellent implementation of our app.

Tanu & The Product Customizer Support Team

June 13, 2013

My store is not yet open, however, the app does exactly what I need it to do, present all product options to my customers in a clear & user friendly manner. I would recommend this app to any ecommerce business. I would like to praise "product customizer's" customer service department for their promptness.They really take care of business!

pdeez MUSKY INLINES
Canada
25 days using the app
June 15, 2022

When I first started with the App I got a little confused about how it works but I used the live help and Aman was amazing. He even did a screen share and logged into our Shopify and fixed a few little bits. I could not have asked for a better service and now I know how it all works it is a great addition to our website so thank you, Aman.

Lara-May
United Kingdom
3 days using the app
Product Customizer replied June 16, 2022

Hello to our friends at Lara-May

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

May 24, 2015

A lot of my items allow for customizations and my SKUs are being used up quickly as I am currently on Starter plan. I then decided to use this to provide options instead and it worked well :) Support has been very awesome and helpful! The response is fast and they helped me with the installation and has been active in answering my questions :)

Snacksies Handicraft
Singapore