PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

October 16, 2021

Wow, just wow. Not only is the app amazing, the customer service is second to none. I emailed at 10:30 PM CST, and the code was updated by 10:39--and this is for the Free Plan! Not only that, they matched the style of my site, which is what frustrated me with the other apps (they didn't match my aesthetic). You cannot go wrong with this app!!

Klpdesign
United States
About 9 hours using the app
Product Customizer replied October 17, 2021

Hello to our friends from Klpdesign

Kayla, thank you for the wonderful review! We’re pleased that we were able to provide you with excellent service. We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited February 29, 2024

The App works as described. Support was great and very helpful with setting up everything on our new theme. I would recommend this app to other merchants looking to give a customizing option to their customers.

2024 update! The app still works well. Support is top-notch. If you need customizations on your products, would highly recommend them.

Откачен.Бе
Bulgaria
About 5 years using the app
July 13, 2021

Just started working with this app after trying to find something better than infinite options.. OMG!! I'm so blown away what this app does compare to that one. I had some questions and it got answered WITHIN AN HOUR! every! single! time! It looks SO much more professional, and I'm finally excited to work on everything again!! Thank you so much!

Penguins and Pineapples
United States
About 5 hours using the app
Product Customizer replied July 14, 2021

Hello to our friends from Penguins and Pineapples

We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this!

-Melissa & the Product Customizer Support Team

Edited November 7, 2019

After trying several different product customization apps, I'm SO glad I found this one! Daniel and Takeen were super helpful in answering a few questions for me, as well as helping me find someone to do some extra coding that I needed done. The app is really easy to use and I love how it's easy to add custom charges!

I can't recommend it enough!

Paperfinch Design
United States
2 months using the app
Product Customizer replied September 5, 2019

Thanks for the great review and choosing Product Customizer!!

October 27, 2016

The app wasn't exactly what we were looking for but the customer service was outstanding. Although we went with a different app option, we want to congratulate the folks from ShopStorm for their fantastic support while we were testing the app. Their communication was quick, friendly and the customization (snippet installation) was quick and painless.

Rag Bone Bindery
United States
About 4 hours using the app
April 17, 2020

Fantastic APP with the most exceptional customer service! I quickly needed to change theme and Kevon was fantastic at helping me quickly and efficiently in setting up the app again! Thank you Kevon, you made my life so much easier, outstanding customer service! Don't miss out on this great app, a must have for an store who needs product customisation.

Mora UK
United Kingdom
11 months using the app
Product Customizer replied April 17, 2020

Hello friends from Mora UK!

Your store is awesome! Glad the app is working well for you and that you you feel it's a must have -- we think it's great as well! Also, we're proud of our staff and loved your comment about the support you've received from Kevon=) Appreciate the top notch review... Hope your Mora UK products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

April 30, 2021

We recently installed this app to add gift wrap to the products on our website. We had a slight issue once the app was installed with our product variants not working, but we reached out to support and Kevon was really helpful. He responded quickly to our issue and corrected the problem all within 24 hours. Great service and would definitely recommend!

Reeves & Reeves
United Kingdom
1 day using the app
Product Customizer replied May 3, 2021

Hello to our friends from Reeves & Reeves

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries.

-Melissa & the Product Customizer Support Team

May 17, 2016

The app works great for our customization needs and the customer service is amazing. We recently updated our site and noticed the app wasn't working and sent an email. Within that response email, the app was fix and already up and running before I even noticed. Thanks understanding how important these things are for our business and helping out right away!

Olive Piper
Canada
About 1 year using the app
August 13, 2016

I have used this app for quite a while now and I recently upgraded my shop to a new premium template - and had the BEST CUSTOMER EXPERIENCE ever. They were so helpful and did everything possible to ensure it was working perfectly in my new store design. They were following up with me to make sure things got done and not the other way around! Truly fantastic!

Bespoke Prints
Canada
About 3 years using the app
March 22, 2023

I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products.

I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme.

I will definitely be upgrading to the paid plan for my other customisable products.

Thank you!

Rest In Pieces
United Kingdom
About 1 hour using the app
Product Customizer replied March 22, 2023

Hello to our friends at Rest In Pieces

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team