PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

September 17, 2015

Such an easy product to use! I was nervous about installing and using it but it couldn't be easier. When we started doing some more advanced stuff, we needed help and ShopStorm's customer service was amazing. They took care of everything. I can't say enough about what an easy process this was. Now, we're able to gather custom data easily on each of our product sales.

Bradfield Pta
United States
9 days using the app
December 15, 2021

Ive tried a lot of customiser apps and this 1 is the best for customer service. You often find that a 1 size fits all with Shopify apps. However this one is different. They assigned a technical support worker to change the code to made it unique for my website. Aman was amazing this was all on the free plan. Once we knew the product worked we then purchased the paid plan.

TheGlamSquad.co.uk
United Kingdom
28 days using the app
Product Customizer replied December 15, 2021

Hello to our friends from TheGlamSquad.co.uk

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited April 8, 2024

I've used a lot of different variants of apps over the years as my store and website have grown in volume. Hands down, Product Options & Customizer is the best app you can buy. You get what you pay for, I use the premium service as communication is critical due to the type of clients we receive. I highly recommend this app to anyone who values excellent customer service.

Jacob Owens Designs
Canada
Almost 5 years using the app
Product Customizer replied January 10, 2022

Hello to our friends from Jacob Owens Designs

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success! We appreciate the high recommendation :-)

Tanu & The Product Customizer Support Team

Edited March 18, 2022

Be aware it does take a few mins to kick in but is working. This was my 3rd install on this type of app on SHOPIFY and the ONLY one that was smooth working and easy simple instructions to help avoid the 100 limit on most of these types of apps. Would recommend. Exactly what us merchants want a app to install and work so we can move on to working our businesses. Thank you.

LNB Luxury Candles Home Decor
United States
38 minutes using the app
Product Customizer replied March 22, 2022

Hello to our friends at LNB Luxury Candles Home Decor

We're so happy to hear that you are enjoying Product Customizer. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

October 25, 2013

Great little app that does exactly what it is supposed to do. I've already recommended it to others and will continue to do so.

I sell product samplers where customers need to be able to choose four soap scents, five lip balm flavors, etc. Shopify's limited variants were a problem. Product Customizer allows me to set up as many options as I need, and it works flawlessly. Well done.

Firebird Bath & Body
United States
About 1 month using the app
Edited July 5, 2023

Update: I keep being amazed by the service! Thank you for all your hard work Shevaughn!! You are an awesome Human!!! You make my work so much easier!!

Definitely Recommended! Great Customer Assistance! I had a very difficult time before this app, but they swooped in and Recued me! Thanks Guys! Great Job!
Ref > I'm using this app to add options under my products for personalization.

TLK_OudBoutique
South Africa
About 1 month using the app
Product Customizer replied May 25, 2023

Hi TLK_OudBoutique,

Thank you so much for the glowing review! We're delighted to hear that Product Options & Customizer has been able to support additional personalized options for your store.

We always strive to provide the best support possible, and we're thrilled that you had such a great experience with Shevaughn! Making our merchants' lives easier is a core value of our support team, so it is truly gratifying to hear this feedback. As always, we are here to help!

Tanu & The Product Customizer Support Team

October 13, 2021

This app is amazing for options for customizations on your products. You can have drop down menus, text boxes, etc. everything you need to make sure that you get all of the info needed from the customer for a personalized item. Any time I have had an issue they respond back within about 10 mins. No matter what time of day and they are always quick to fix it like it was nothing. Amazing!

Stamped Expressions Co.
United States
Almost 7 years using the app
Product Customizer replied October 17, 2021

Hello to our friends from Stamped Expressions Co.

Alison, Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

March 2, 2022

I use this app to customize some listings. The program itself has a couple of options to choose from that let you decide how you want to sell your product. The only thing that I found not very convenient to me is that the wizard is not always working, but the customer service crew is always ready to help, fast in response, and effective with assisting. Overall I am recommending this app.

Shape28
United States
About 1 month using the app
Product Customizer replied March 3, 2022

Hello to our friends from Shape28

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

December 2, 2016

Thank You so much to Emily and the Shopstorm Team. I emailed them with some questions regarding updating my theme to see if there was anything I needed to do beforehand. They were able to make all the adjustments for me before publishing to ensure that I had zero down time all within a few hours of my initial inquiry. I highly recommend this App and ShopStorm. Thanks Again!

Cheers!

Glam Girls Love A Monogram
United States
About 1 year using the app
March 16, 2018

This app is essential to getting the functionality I needed for my shop. Installation was easy and it was very simple to figure out how to build the customization forms. I needed a little help customizing the layout of my product pages in regards to having the description go before the options showed, and support was fast and friendly in doing this task that they totally don't HAVE to do.

Hannah Caroline Couture
United States
2 months using the app