PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

Edited July 6, 2020

I upgraded to the premium level and was having some errors on my store front that I didn't know how to fix. The customer service team (Kevon in particular) was prompt to respond, resolve my issue, and even follow up to make sure I wasn't having trouble with anything else. The app is just what I need for the customized products I have on my store, have used this app for years and will continue! Thanks for your help!

AB Gift Shop
United States
Over 3 years using the app
Product Customizer replied April 24, 2020

Hello friends from AB Gift Shop!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

April 21, 2015

Great customer care that was timely, specific and easy to understand. I was having trouble adding multiple price changes to my shopify product variants for some monogramm-able items. the Shop Storm team gave me a work around and ideas to fix it. The end fix is in development, but I'm happy with the result and look forward to the new features in the queue. Definitely recommend this app for apparel products in Shopify!

Satsuma Designs
United States
May 23, 2023

Our business incorporates over 100,000 custom handmade item variants, and we needed a good app with great customer service to help us achieve a positive customer experience. The Product Customizer team has worked above and beyond to bridge the gap between our theme and their plugin to make it work seamlessly. So far, we've had a great experience with them and look forward to utilizing their app for a long time to come.

Bolder K9
United States
4 days using the app
Product Customizer replied May 25, 2023

Hello to our friends at Bolder K9

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

February 21, 2023

Product Options & Customizer is arguably the best Shopify app on the market when it comes to providing custom options and/with conditions on your Shopify store.

The app is really easy to use and setup and their support team is readily available to assist whenever you reach out to them. I'm particularly grateful to Amam and Shevaughn who were on standby to put me through whenever I encountered any issues.

Way to go team!

myeventpass
United Kingdom
About 1 month using the app
Product Customizer replied February 22, 2023

Hello to our friends at myeventpass

Thanks for sharing your review with the community and us. We're thrilled to learn that Shevaughn and Aman were able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

August 12, 2016

I love this app. Without it I would be unable to manage the large number of price and configuration options for my new store. Even though I have a small number of products, several of them require significant configuration and/or upcharge changes. This app totally addresses my needs at an affordable price. Most importantly to me, the customer service is 100% spot on. Can't thank Emily and the team at Shopstrom enough.

Jay

Luminous Audio
United States
3 months using the app
June 4, 2014

This App was exactly what my client was looking for. I was so glad to find it and not have to code this feature myself!

There was a slight conflict with the theme we were using, but these guys worked hard to figure out the issue as soon as they could, and communicated with me throughout the process to let me know they were still working on it. They figured it out quick and the app is working perfectly for us now.

Hooray!

Lupa & Pepi
United States
About 2 months using the app
January 24, 2022

Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.

Charleston Street
United States
About 1 year using the app
Product Customizer replied January 24, 2022

Hello to our friends at Charleston Street

We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
Pushpesh & the Product Customizer Support Team

February 23, 2023

This product worked perfectly for adding a color option to my product with out effecting its stock. I make custom skateboards where people can adjust the background color, and this app made that doable.
Not only that but I had trouble setting it up, but their online chat service was there for me immediately, and their specialist Sheniel helped me super fast and solved my problem in less than 5 minutes! What a hero!
Thanks guys!!

Skate Shapez
United States
About 2 hours using the app
Product Customizer replied February 24, 2023

Hello to our friends at Skate Shapez

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 15, 2013

This was the perfect app for us at Honeymellow as we specialise in personalisation. In just a few minutes we had installed the app and were busy adding to products multiple options or boxes in which to write text.

It has totally transformed the shopping experience for our customers making customisation quick and easy. A huge thank-you to the team behind this app for creating such a brilliant product and at such a small price too.

Honeymellow
United Kingdom
About 1 month using the app
May 4, 2015

I stumbled across this app by accident, I could be more happy with how well it works or their customer service… seriously amazing. They have the best service ever! They helped me install the app, and then helped me rearrange a few things to make it exactly how I wanted it, and it was all done like literally within minutes of contacting them. Would definitely recommend to any company who has multiple custom options on their products. A+!!!

Sunset Swimwear
United States
5 days using the app