PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

Edited January 26, 2022

have been using product customizer for few years, and the application is great although at time i do faced glitch that results to sales loss. Customer service wise, Aman was great, and he is patience. thank you for the service, hope to constantly see improvement for the application. the one star less is deducted due to the constant glitch on the app. whereas customer service wise is 5 stars.

Little Bearnie
Singapore
Over 4 years using the app
Product Customizer replied January 27, 2022

Hello to our friends from Little Bearnie

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

March 27, 2017

The is the best app EVER! I have tried so many apps in an effort to offer more options. They have all been so difficult to use, not user friendly at all. They've all required extensive coding, tagging all your items, etc. I was up and running within minutes with this app and I'M LOVING IT! Customer service with installation help was super fast and I didn't have to even get frustrated!

Bel Viaggio Designs
United States
About 5 hours using the app
May 6, 2015

This app is what makes it possible for my customers to order my personalized printables smoothly. I am SO happy with it - it does exactly what it claims and the customer service is awesome. My only wish is that it enabled you to add fields to multiple products at a time, but that does not take away from how very essential the app is for my kind of business and how glad I am that I found it.

PartyGamesPlus
United States
2 days using the app
March 1, 2022

Product customizer has enabled me to use a platform like shopify when I never would have been able to before. Secondly, Kevon's customer service has been fantastic. In fact, we're working on a further extension that will allow me to better realize all that Optimizer offers me. I will return to this review later once we fully launch our store as I imagine I'll continue to be wowed by what's to come!

Reliability Screening Solutions Inc.
Canada
11 days using the app
Product Customizer replied March 2, 2022

Hello to our friends from Reliability Screening Solutions Inc.

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Tanu & The Product Customizer Support Team

November 4, 2016

This app has solved so many things for our shop, so that people can pick things and enter custom info up front instead of us having to spend time emailing with them afterwards. It works great, and when I switched themes recently the support staff was brilliant in helping me getting it to work (and look great) on the new theme. We're now using 2 ShopStorm apps in our shop, very happy with both of them.

Ideal Bookshelf
United States
About 2 years using the app
Edited June 25, 2020

Great app. It allowed us to customize a complicated conference registration that we couldn't do out-of-the-box within Shopify's default environment. Support was wonderful. Immediate response and hands-on assistance from the Product Customizer team when I had questions on our unique customization setup.

Update (6/25/20): Ongoing support has been impressive. Fast response and wonderful hands-on support.

Faith Inkubators
United States
5 months using the app
Product Customizer replied February 28, 2020

Hello friends from Faith Inkubators!

SO appreciate the time you took to give our customer service this great review! We are pretty proud of both our app and our great customer service! Glad that our team was able to assist. Let us know if there is every any questions or issues -- always here to help :)

Update (6/26/20): Friends at Faith Inkubators-- You are SO kind to give us another shout out, we appreciate it very much! You rock!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Edited July 3, 2019

We had a small issue with the app not working properly when we changed themes, but Daniel was able to quickly solve the problem and make some other fine tune adjustments for us. There are still a few things I wish the app could do better, but overall... it's a very good app and gets the job done for us.

Regarding another small update request, it was handled perfectly and quickly. Super app and support team.

Personalizedgolfballs.com
United States
About 4 years using the app
Product Customizer replied July 5, 2019

​Hello friends at Personalized Golf Balls! This is Sean, the Customer Success Manager with Product Customizer :)

Thanks SO much for writing this review, including the helpful feedback. We have big plans for future feature rollouts for our app, so stay tuned on that front. In the meantime, trusting lots of sales come your way!
​
-The Product Options & Customizer Team

July 1, 2014

This app and the support crew is great! The app itself helps us provide options that weren't available before installing. Whenever I run into a problem or question, support is always quick to help. This app goes as far as they can with Shopify's platform, so its understandable they cant incorporate pricing changes and .svc exports, but support was also knowledgable to find a work-around for that. Thanks crew!

J.Carroll
United States
8 months using the app
Edited January 6, 2020

I use this app to help me with providing event dates on website to help customers know if the date and or item is available in the package they'd like. I add and delete dates as they are booked which is something i couldn't have done before getting this app. i also use it to allow customer to upload a image to me that they would like on order. i could do anything with the app it isnt anything i cant do with it

His N Her Favors
United States
Almost 3 years using the app
Product Customizer replied January 8, 2020

Hello friends from His N Her Favors!

Super cool of you to leave us this top-notch rating on the Shopify app store! So glad our app has been effective for you and that you're willing to
share! We hope that your store is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

September 12, 2022

We've only just started using the Product Options & Customizer app for adding variants to our products. We have had some niggles with installation and setting up but Aman and his customer service team were very helpful and prompt in resolving the issues. We're hoping now the glitches are resolved the app will run smoothly making it easier for us to customise our listings, as well as for our customers. Thank you!

BuyTheSameToken
United Kingdom
About 1 month using the app
Product Customizer replied September 13, 2022

Hello to our friends at BuyTheSameToken

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Product Customizer Support Team