PC ‑ Custom Product Options

Custompressions
Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Shevaughn was responsive and quick to make the changes so could proceed with my site updates. Always great service!

Such a great app to have when you need to add product variants in your shop. The person who helped me made sure that I set up the product correctly! I'm currently using the free plan as, right now, I only need to customize one product in my shop but will switch to the paid version once I need to customize more products in my shop!

This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!

We’ve been using app for several years to add custom options to products and it has always worked seamlessly for us. But they really stand out from a support perspective. In our migration to a 2.0 theme, they went above and beyond to ensure the app was installed and working before we published. Good support is not a given anymore, but this company really shines. Well done and we highly recommend.

We've been using this app for many years now. I have to say we were upset with the newest update, but they did listen and made changes to make it better. Their customer service has always been immediate and helpful. We understand changes need to be made from time to time and like any other app there may be some disruptions or differences. But, they always remained responsive throughout these periods of change, which means a lot.

100% - This app helped me do what I need to let my customers easily personalize their purchases! Super excited to improve our site!! What was even better was support made it extremely easy! Just told them what I needed and they took care of it! Answered all my questions with professionalism and courtesy - and I had a few of them!! They eased a very stressful situation for me!!! Excited to continue improving my site with this app! - They have once again exceeded my expectations!!!

02.10.25
I uninstalled the app due to it not being so easy and a few issues with a few missing textboxes - after uninstalling, over an hour ago, the textboxes are still on my website -please remove them asap.

Update - 05.09.22
I've had a slight issue with the custom personalisation input, Aman fixed it straight away, hats off and very good service. Thank you. Very responsive and fixed the issues on my draft theme. Delighted with the service. I recommend this app to anyone, very professional. Thank you ~ Azana

Updated March 2026 - Lasandra is absolutely exceptional!!

We’ve used this app for over 7 years and it continues to perform flawlessly. Our store requires a high level of customization and complex variant configurations, and this app handles it seamlessly. From a customer standpoint, the interface is clean, intuitive, and easy to navigate - which is critical.

Lasandra is always extremely responsive, thorough and solution oriented every time we’ve needed assistance. Highly recommend for any brand managing advanced product configurations.

2019-
My store requires a lot of variants and this app is perfect for that. From a shopper standpoint, the user experience using the variants is clean, easy, and organized. The customer service is also amazing! Steven was so prompt and thorough in his responses and solved all my problems and did the coding for me. Amazing product!

We have been a Product Customizer client/user over 8 years now. Our entire business is based on custom names, addresses, graphics, etc. to laser engrave and embroider on a wide variety of luggage and equipment tags. Two years ago, we gave this app the 5 star review you can read below. However, in the past year we have had multiple issues with the app not processing our customers personalization options. This is a huge issue as it give our customers a negative view of our brand. I have now changed my review to 1 star as I have lost all trust in this app. While the app ultimately starts to work again, the team can not ever tell me what the root cause is for the issue. Today, it happened again. This is unacceptable. MY OLD REVIEW: In those 8 years, we have only had to reach out 3 times, the latest happened this weekend when we updated our store theme to the latest version. The team quickly responded with a solution and stayed in communication the whole time - allowing us to test and publish our update. Highly recommend! Thank you for the many years of great customer support.

We have been using the Product Customizer app for the past few years. It has helped us expand our product option offerings to our customers. It is robust and easy to use. The Product Customizer team, especially Sheniel, is fast to respond to inquiries, help troubleshoot any issues, and fix them quickly. We highly recommend them!

2022 Update:
We just updated our store to a new theme and ran into some issues. Reached out to the Product Customizer team via chat. Shevaughn was very knowledgable, quickly spotted the issue, and helped us solve it. Thank you, Shevaughn!

2023 Update:
Shevaughn has been such a wonderful support in helping us quickly and efficiently resolve an issue. Thank you!

2024 Update:
A business can greatly benefit from a customer care team that is swift, well-informed, and effective. This is precisely what Shevaughn has consistently provided for our store in recent years. Much gratitude to Shevaughn!

2025 Update:
As always, the Product Options team responded promptly and efficiently to our inquiry. Lasandra was especially helpful—communicating clearly and resolving the issue. In our business, timely support and effective problem-solving are essential, and we know we can always count on the Product Options team to deliver. Thank you!