Upcharge Surcharge Fee Tariff
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Reviews (198)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is great for adding flexible surcharges and fees at checkout, like rush service, packaging, shipping insurance, local taxes, deposits, and complex tariffs or import duties. They find setup easy, the interface intuitive, and fees reliably applied by product, cart, or destination. Many highlight fast, knowledgeable support that helps with custom code, advanced configurations, and theme-related fixes, making it a long-term solution.
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There was a coding issue when I set up the Upcharge App. But Javid was great at fixing it and got us up and running super quick!
Thank you so much for the 5-star review! We're thrilled that our team could quickly resolve the issue and get everything running smoothly for you. We're always here to help!
We faced a tech issue with this app and our site (which usually work fine together) but they were extremely fast and responsive to the issue Javid specifically was great to work with, 2 thumbs up!
Thank you so much for the 5-star review! We're glad we could resolve the technical issue quickly for you. Javid sends his best regards and appreciates the shoutout!
Excellent & timely fix to my concern, Thank you so much!
Thank you so much! We’re really glad we could resolve your concern quickly. We truly appreciate your kind words! 😊
Excellent customer service. We had an issue in the coding that the app was not making a fee show up correctly in the cart. Javid and the team found the issue, sent me the custom CSS, and guided me where it needed placed and solved our issue. I wish more companies would have the kind of service that was provided to us like UC Lab LLC.
Thank you so much for the kind words! We’re thrilled that Javid and the team could resolve the cart fee issue for you quickly with the custom CSS. Delivering top-notch support is always our main goal at UC Lab LLC, and feedback like yours truly means the world to us. Please don't hesitate to reach out if you ever need anything else!
Customer support was very fast and helpful. We had issues using the app on our own but got it working exactly as we intended with their help.
Thank you so much for the wonderful feedback! We’re glad our team was able to quickly help resolve the issues and get everything working exactly as you intended. 🙌
was responsive and kept me updated on the process; gave me all the information I needed and helped me with escalating the problem to engineering team
Thank you so much for the wonderful feedback! 🙌
I absolutely love the Upcharge App. I’ve been using it for over 6 years now and its allowed me to open up a new channel of sales by offering a rush service option for my products. Not only have I been able to earn extra income, the team (shout out to the Devs and Javid) have been so incredible and open to new features and listened to all my feedback. Recently they sent out an email asking if there was anything I could think of that they could do and improve on. Not only did they listen to my idea, the devs were like ninjas and installed it on my site!! And they are so fast, they finished it in less than 24 hours. I went to check the code myself and the documentation and instruction in the code was next level. Very through, explained how it worked and what it could and could not do. They are the best, you will not regret installing this on your store. If you have questions just reach out to them, they are true gems.
Wow, thank you so much for the incredible 5-star review and for being a loyal partner for over 6 years!
Hearing that we’ve helped unlock new sales channels for your store truly means the world to us. Javid and our "ninja" dev team loved the shout-out, and we promise to keep delivering that same lightning-fast support and care.
Thanks for being an absolute gem of a customer - here is to many more years of success together!
Great app for managing fees. The setup was straightforward, and it integrates seamlessly with our store. It provides the flexibility we needed and works reliably without affecting the customer experience. The support team has also been responsive and helpful whenever we've had questions.
Thank you so much for the wonderful 5-star review!
We are thrilled to hear that the app is giving you the exact flexibility you need and that it runs reliably behind the scenes without disrupting your customer experience. Keeping your store's checkout smooth and seamless is our top priority.
Our support team is always here and happy to help whenever you have questions. Thanks for being a valued part of our community
The app has been working perfect for months and when we had a website upgrade, there was a little glitch, but the UC Lab development team jumped right on it and got it fixed. Very pleased.
Thank you so much for the kind words! We’re always here to help whenever you need us. Happy to have you with us!
Fast Resolved by Zia - good support
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and our support. We’re always here whenever you need us 😊
