Upcharge Surcharge Fee Tariff
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Reviews (198)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is great for adding flexible surcharges and fees at checkout, like rush service, packaging, shipping insurance, local taxes, deposits, and complex tariffs or import duties. They find setup easy, the interface intuitive, and fees reliably applied by product, cart, or destination. Many highlight fast, knowledgeable support that helps with custom code, advanced configurations, and theme-related fixes, making it a long-term solution.
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Reached out to app support for help with some technical issues we were having with the app. Javid was very helpful and we were able to get all issues sorted promptly.
Thank you for the great feedback! We're thrilled to hear that everything is now running smoothly for your store. Our entire team is always here to help whenever you need us
Javid was very helpful and attentive.
Thank you so much! We love hearing that you had a great experience. Our entire team works hard to keep our support fast and attentive, so knowing we hit the mark for you means the world to us.
Fast and detailed attention. Until now all my doubts have been answered and helped without any problem
Thank you so much for the kind words. We're always here whenever you need us!
Brilliant app that I've started using to add import fees and customs for international orders. Customer support is fantastic, very responsive and extremely helpful. Couldn't recommend enough!
Thank you so much for the brilliant review! We're thrilled to hear that the app is making international shipping easier for you. Our team is always here whenever you need us. Wishing you great sales!
amazing support, quick responses and great communication throughout the process; delivers according to requirements
Thank you so much for your kind feedback! 😊
We’re really happy to hear that you had a great experience with our support, communication, and overall process.
Does what I needed and great support!
Thank you for your kind review! 😊 We're glad the app meets your needs and that you had a great experience with our support team. We truly appreciate your feedback!
Excellent support by Zia
Thank you so much for your kind words! 😊 I'm glad I could help. We truly appreciate your support and are always here if you need anything else!
Javid from Shopify support has been so helpful — he helped fix the issues with our store and was great to work with throughout. Thank you so much!
— Hasan
Thank you so much for the kind words and the 5-star review! It was a pleasure working with you to get everything running smoothly on your store. Wishing you great success with your shop, and feel free to reach out anytime if you need further help
The app worked for approximately 30 days, but then started glitching and stopped working. Support - which was initially very helpful - wasn't able to resolve in a timely manner. We lost hundreds of dollars in non-applied taxes and had to find an alternative immediately.
We are sincerely sorry for the frustration and financial loss this caused your business. We take full responsibility for letting you down.
I have just sent a direct email to your inbox with a personal apology and a compensation proposal to make things right. Please check your inbox so we can resolve this together.
Great customer service. Been using them for years. Very happy!
We’re truly happy to hear that you’ve had a great experience with our customer service and the app. Your trust and long-term support mean a lot to us.
If you ever need any assistance, we’re always here to help!
