OPTIS Product Options, Variant

OPTIS Product Options, Variant

Reviews (2,370)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to use, intuitive, and quick to set up, even for non‑technical merchants. It’s praised for flexible product options beyond Shopify variants, including conditional logic, add‑ons, file uploads, and dynamic price changes. Many value reusable option sets across products and smooth theme/checkout integration. Support is consistently described as exceptional, quickly resolving theme conflicts, styling, and custom requests.

March 19, 2026

We recently installed Optis on our new website and it is working well so far. The Optis team were very quick to assist us with tweaks we needed during installation. It's allowed us to offer a much wider variety of options for our products with some useful conditional logic applied based on what the customer selects.

Moulton Bicycles
United Kingdom
5 months using the app
OPTIS replied March 20, 2026

Thank you so much for your great review! 😊 We’re glad to hear that everything is working well on your new website and that the setup went smoothly.

It’s awesome to know that OPTIS is helping you offer more product options with conditional logic - that’s exactly what we aim for!

If you need any further tweaks or support as you continue using the app, we’re always here and happy to help.

March 19, 2026

Very good app that does what it promises. It’s reliable, easy to use, and the support team is impressively responsive and helpful. I’ve had a smooth experience overall with no major issues.
That said, there’s still room for improvement — a few additional features and small refinements would make it truly excellent. Also, please stop pushing customers to leave reviews so frequently, as it can feel a bit intrusive.

Looking forward to future updates. Definitely worth trying.

Arverni Mint
Germany
3 days using the app
OPTIS replied March 22, 2026

Thank you so much for your thoughtful and balanced review! 🙏

We’re really glad to hear that you’ve had a smooth experience with the app and found our support team responsive and helpful - that truly means a lot to us.

We also genuinely appreciate your feedback on areas for improvement, especially regarding additional features and the frequency of review requests. We hear you, and we’ll definitely take this into account to make the experience more comfortable and less intrusive.

Our team is continuously working to improve the app, so if you have any specific suggestions, we’d love to hear them.

Thanks again for your support - it means a lot to our team! 💙

March 18, 2026

So far so good! This app allows me to now have customers attach reference photos to better help me to create custom art. Total game changer in my line of work

kentonhoppas
United States
About 2 months using the app
OPTIS replied March 20, 2026

Thank you so much for your review! 🌟 We’re thrilled to hear that the app is helping your customers attach reference photos and making a real difference in your custom art process.

It’s amazing to know it’s been a game changer for your work! If you ever need any assistance or have ideas for new features, we’re always here to help.

May 9, 2026

the app is doing well so far, what's better is the team behind it

ВИП Огледала
Bulgaria
13 days using the app
OPTIS replied June 17, 2026

Thank you so much for your kind review! 😊 We're happy to hear that the app has been working well for you, and we're especially grateful for your recognition of our team.

Providing both a reliable app and responsive support is what we strive for every day. If you ever need assistance or have ideas for improvement, we're always here to help.

Thanks again for your support! 💙

May 7, 2026

Both Hebe, and Katlyn, were very helpful as I am not yet proficient with Shopify. They renewed my confidence!

Gias Designz
United States
About 2 hours using the app
OPTIS replied June 17, 2026

Thank you so much for your kind review! 😊 We're delighted to hear that Hebe and Katlyn were able to support you and help make your Shopify journey a little easier.

Building your confidence while using the app is exactly what we strive for, and we're so glad we could be part of that experience. If you ever have more questions or need a hand along the way, we're always here to help.

Thanks again for your trust and support! 💙

May 7, 2026

Had a small problem installing the app, as i wanted it to show on a featured product within a page, the team were more than happy to make some tweaks to get it working

I.C Waffles
New Zealand
2 days using the app
OPTIS replied June 17, 2026

Thank you so much for your kind review! 😊 We're glad we could help get everything working the way you wanted.

Every store is unique, and we're always happy to make adjustments when needed to ensure the app integrates smoothly with your setup. Your feedback means a lot to us, and we're grateful for the opportunity to support your business.

If you ever need anything else, don't hesitate to reach out—we're always here to help! 💙

May 8, 2026

First time using the app, and the support has been amazing. They are able to address issues within minutes, providing quick fixes and features. Highly recommend this app.

Innerblume
Australia
8 days using the app
OPTIS replied June 17, 2026

Thank you so much for your wonderful review! 😊 We're thrilled to hear that your first experience with our app has been a great one.

Providing fast, reliable support is something we truly care about, so we're glad we could address your questions and get everything working quickly. Your recommendation means a lot to our team!

If you ever need any assistance or have ideas for new features, we're always here to help. Thanks again for choosing our app! 💙

March 13, 2026

I am absolutely amazed by the service I’ve received. I recently switched from another app that cost nearly twice as much and constantly forced me to create add-on products when all I wanted was simple price adjustments tied to variants and options. With Optis Product Options, everything works seamlessly exactly the way I needed it to.

What really sets this app apart, though, is the support team. The customer service has been exceptional. They responded quickly, helped me set up specific option rules I needed, and even went as far as writing custom code to make a custom option work exactly the way I envisioned.

It’s rare to find support that is this responsive and genuinely helpful. I’m not someone who usually leaves reviews, but the level of service I’ve received has been outstanding. I highly recommend this app to anyone looking for flexible product options backed by an incredible support team.

The Card Collective
Australia
13 days using the app
June 11, 2026

Great Product,easy to use and fantastic customer service

HOUSE OF BEADS
United Kingdom
About 1 hour using the app
OPTIS replied June 17, 2026

Thank you so much! 😊 We’re really happy to hear you find the app easy to use and that our customer service has been fantastic. We truly appreciate your support! 🙏

August 6, 2026

excelente aplicacion

Fedele Mascotas
Colombia
11 months using the app