Reviews (191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for complex product customization beyond Shopify variants, including measurements, engravings, bundles, and add‑ons with up‑charges. Conditional logic and real-time visual previews are frequently praised for building sophisticated product builders and boosting sales. Merchants find the interface intuitive, setup efficient, and pricing fair. Long‑term merchants highlight strong reliability, clear documentation, and fast, hands-on support with theme tweaks and advanced logic.
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Absolutely amazing. I'm using Sense theme so asked the team to install the app manually. It was done within 10 minutes and every tiny thing I wanted changed/edited was done incredibly quickly. Absolute stars, thank you!
Very easy to use app! And customer service has been top notch! We switched from a different custom product app by another company - the other app was glitchy & hard to get a response. Glad we switched! We are very happy.
Great app once you figure it all out! Support has been great as well. Would definitely recommend if you need more product options. There are lots of features within this app that I will be exploring and using down the road.
Another site with this (I think this is number 4 or 5) and another 5 star review warranted. Justin and Brad are awesome and timely on any support questions and the app does exactly what you'd hope in a custom product options app.
Great app, unbelievably helpful support. Was having an issue that Shopify tech support though was related to this app. Turned out that it wasn't related to the app at all, but Brad figured it out and fixed it for me anyway! Wow!
This app is very intuitive compared to other apps I tried. Megan was super quick to respond and help me to get it to do perform exactly as I needed it. We needed the conditional logic and that works great. I would highly recommend.
Highly professional, articulate communication, quick execution and very patient with customers. I am so pleased with this app and the extra service that was provided in customizing the app for our site. I highly recommend this app!
This app has been super helpful in dealing with our relatively complex product options. W3 was also really great about addressing small issues so we can get the most out of the app. Highly recommended for both functionality and support!
I've been using this app for almost a year now. After going through some theme updates, the team at W3 Trends have been more than helpful in ensuring that Cusotm Product Options works properly with each update. Top Notch customer support!
Just doing a theme upgrade and APP support was brilliant. I have used this App now for a few years and it does actually get me sales. Love the conditional logic which makes it easier to customise to my personal needs and customer demographics.
