Reviews (1,255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
Refine
-
By rating
Once I had chatted with Kenan he explained everything I needed to do step by step. Excellant service.
Thank you for your kind words! We're thrilled to hear that Kenan provided you with such excellent service and clear guidance. Your feedback is vital to us, and we appreciate you taking the time to share your experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out.
Best,
The Shop Circle Team
Mitali was so helpful, and resolved my issue very quickly!
Thank you for your kind words! We're thrilled to hear that Mitali was able to assist you promptly and resolve your issue. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. If you need any further assistance, feel free to reach out!
Best,
The Shop Circle Team
fast response for the customer service, the apps keep improving, great works.
Thank you for your wonderful review! We're thrilled to hear that our customer service has been quick to respond and that you’ve noticed the ongoing improvements to our app. Your positive feedback means a lot to us, and we’re excited to keep delivering great work for our users. If you have any further suggestions or feedback, don’t hesitate to reach out.
Best,
The Shop Circle Team
App works great and the customer service is excellent. If you have any questions or issues that you need resolved just use the chat feature to contact support and they will take care of anything you need right away.
Thank you for your fantastic review! We're thrilled to hear that our app is working great for you and that you've had a positive experience with our customer service. We appreciate your support, and if you ever need assistance in the future, please don’t hesitate to reach out through the chat feature. Your feedback means a lot to us!
Best regards,
The Shop Circle Team
Works as expected. Great customer support!
Thank you for taking the time to share your experience! We’re thrilled to hear that everything is working as expected and that you had a positive experience with our customer support. Your feedback means a lot to us, and we’re here to help whenever you need assistance.
Best regards,
The Shop Circle Team
Terrible support and very complex unnecessary steps to change options once set up
We're really sorry to hear about your experience with our support and the complexity of setting up options. Your feedback is important to us, and we want to make things right. Please consider reaching out to our support team for assistance; they'll be able to help you with these issues. We appreciate your insights as they help us improve our service.
Thank you for sharing your thoughts.
Best,
The Shop Circle Team
They were very helpful trying to customize the app for me, even though they were limited by Shopify policy.
Great app and have been using for many years. The customer support is also very good, and they respond quickly and fix any issues you have quickly. Highly recommend.
The fix to the app was made very quickly the communication throughout was great!
Vishal was very efficient at installing the app on our new theme. It was done in a matter of minutes!
