Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

October 29, 2025

Great customer support! Any issue I have they tend to immediately.

C2 Paint
United States
Over 6 years using the app
October 10, 2025

I was given amazing customer service from Segmedina. She helped me figure out the problem and is working to help me get it resolved. Thank you for the support!

Jean Art Co.
United States
Over 2 years using the app
September 25, 2025

Shop Circle support is very responsive and happy to help!

Sparrowhawk Leather NZ
New Zealand
About 9 years using the app
Edited October 2, 2025

Happy with the app and the online support was prompt and helpful. Went back multiple times to get the right solution and the team were helpful and patient. Thanks!

Rosalie Gourmet Market
Australia
Over 9 years using the app
September 16, 2025

Saro from ShopVircle was awesome! They fixed my issue super fast and were really helpful along the way. Great experience overall—thanks Saro!

Törst Tees
United States
4 days using the app
Edited January 19, 2026

Product Options are great. The support is knowledgeable and helpful. I fully recommend this app if you need more than just variants on products.

FASS Motorsports
United States
Almost 9 years using the app
Shop Circle replied May 12, 2026

Thank you so much for your fantastic review! We’re thrilled to hear that you find our Product Options great and that our support team has been helpful to you. Your recommendation means a lot to us, and we’re glad our app is meeting your needs. If you ever have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help!

Best regards,
The Shop Circle Team

September 11, 2025

We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!

Wall Tent Shop
United States
Over 11 years using the app
September 8, 2025

Emira was great. She was polite, patient, and helped me find the where I needed to change settings for my swatches to work properly.

Refined Appliances
United States
27 days using the app
August 25, 2025

Thanks Lina for a very fast and prompt assistance. Great service, thanks!

InkFluenceMe
United Arab Emirates
About 2 months using the app
August 25, 2025

Customer support has been fantastic and responds quickly! Highly recommend.

Villa Cerae
United States
29 days using the app