SC Product Options

We wouldn't be able to pull off all the complex customization we need for our apparel decorating site without SC Product Options.

The best part is the support. Real developers go out of their way to push thier application to the limits to accomodate custom requests. Chirag and his team wouldn't stop until they created the custom code that did exactly what we needed it to do.

I would highly recommend anything Shop Circle releaes.

Works as expected for single products - incompatible with Shopify Bundles, nor is it in their roadmap.

APP IS CONSISTENTLY CRASHING. RESPONSE ARE VERY SLOW.
IT DOES AFFECT SALES NEGATIVELY
AND TODAY AS I WRITE THIS REVIEW, I GOT LOST IN THE JUNGLE BECAUSE THEIR APP IS NOT LOADING AT ALL AND NO ONE IS RESPONDING TO EMAILS, CHATS, AND ALL THE COMMUNICATION CHANNELS THAT THEY HAVE.

I contacted support several times to reproduce a very simple feature.
At first, they confirmed it was possible with the Premium plan, and even said they could set it up for me directly.
I agreed, gave them access to my store, and waited several days.

Result: nothing was done.
Each time, a new agent took over the conversation without reading the previous messages, and I had to explain everything again from the beginning.
After hours of chat and multiple promises (“it’s in progress,” “our developer is handling it,” “you’ll be notified within 1–2 days”),
they finally told me that it wasn’t possible with the current app and that they were no longer accepting custom development requests.

In summary:

The team made me waste a lot of time with contradictory information.
No solution was ever implemented, even though my request was crystal clear.
The app is very slow to load (over 10 seconds per page).
The support team makes promises they don’t keep.

I strongly advise against this app until it becomes more stable and the support team acts more professionally.

Very fast to help update the theme we use. I'd give them 1 more star if they just had a way to bulk upload for those of us doing large datasets.

We have been using this app for a few years now and really love its functions. With this app, our customers are able to customize their roller skate to build it exactly as they dream of! I don't know too much about coding and this app was easy to use and implement. If I ever need assistance, their support service was speedy and helpful.

This app worked well for us 7 plus years, but recent updates have caused problems.

Previously, you could easily view all selected products under an "option set" by clicking on "review products". Now when you click on review products, it just shows every product in the store. If you had no clue what was assigned to this option set, you would have to continually scroll through all of your products which is pain if you have larger inventories. You can use the search bar to find products within "option set", but you might find only a few of the selected products you are looking for.

While you can search individual products under "product search" to see their assigned options sets. Nothing shows all of the products under the option set. You may have to guess around & make note of what is selected on your own end and hopefully it adds up to the number of products selected that it tells you.

I couldn't recommend this app to those who have large inventories.

Our store depends heavily on this app. We offer build to order products that customers have to provide their choice of options, as well as information regarding what our products need to fit. This app provides that in an easy to use format, and our customers seem to have very little trouble with the interface on the product listings.

We've used this app for 6+ years now without many issues. They assist with site theme update issues within a couple of days. Customer service chats are fast and helpful. The app is pretty easy and straight-forward to use and build your product option forms. It continues to improve, showing the company is serious about their product staying relevant.

If you sell build-to-order products, this is probably the app you need.

Iris was so helpful today! She solved all my conditional logic questions and showed me easier ways to get the results I wanted. I am so happy. Between her help (and Axel's), I was able to accomplish things that none of the competitor's apps were able to do. Installing this app was the best decision I've made for my custom products.

Multiple issues with the recent updates. I had about 200 dynamic filters set up that worked fine for years. After doing a shop sync since the update, a bunch of options that were not supposed to be on items were. So I had 100s of product listings with multiple option sets showing that were not supposed to be on them.

I had to go through every single option set and update the dynamic filter. I spent HOURS going through and fixing options that I never had any problems with before they did a bunch of app updates.