Reviews (1,255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
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I built my entire site around these menus. Over forty colors to choose from in three separate menus so 100,000 different variants type a website. Need to update your options menu? No need to edit every listing, just update the menu! Pretty slick software.
Support is on the spot and quick! I recommend this app strongly.
Really great, easy to use product options builder. Love that options can be created and used on multiple products without recreating the same option over and over, and that changes to the option then apply in bulk rather than manually changing each one - such a useful feature! Plus the support team are SO helpful, have been able to easily communicate with the team to implement the feature changes I requested. Very happy.
Great app, does exactly what you need it to do without any real issues at all. Not compatible with some wholesale apps, but they'll let you what you need the wholesale app devs to do to get it fixed.
Had a call with Harun today from Shop Circle and he took a vested interest in the success of my business. He asked how the app could be improved and essentially gave me white glove service, making me feel like a partner instead of a number on his spreadsheet. This is an amazing app that I use for nearly all of my products and it is a total game changer. The flexibility it brings is so valuable, and the conditional logic allows for me to keep unnecessary options hidden until they are relevant, which significantly reduces clutter on the listing and improves customer retention. Can't say enough good things about this app!
SC Product Options has truly streamlined our store's customization process, delivering exactly what we needed effortlessly. The app's intuitive functionality is complemented by a responsive and consistently helpful support team. Highly recommend for any store looking to enhance product customization options.
I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable.
We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future.
So not only a great app, but fantastic customer service as well.
Great App and Great Support.
Needed an app which allowed us to have different customization options in a single sku, this one was the best of the lot, what even better is that their support is extremely quick! Harun especially was of great help, he listened to my feedback and problems carefully and suggested solutions for the same.
10/10 Recommended.
This app is very much needed. We wouldn't be able to function without it. Shopify only allows 3 drop-down menus. Some of our products require more and this app does just that. Their customer service is top notch also!
Thank you for your wonderful review! We're thrilled to hear that SC Product Options is a vital tool for your business and that it helps you overcome Shopify's limitations. It’s great to know our customer service team made a positive impact on your experience as well. Your feedback is truly appreciated, and we look forward to continuing to support your needs.
Best,
The Shop Circle Team
For the most part I am happy with this app. It is the most robust version out there, however it has some sync times that seem long and it does occasionally get buggy. The customization ability with Product Options are very impressive and the ability to have basically unlimited options and option sets as well as conditional logic really makes this app work well for my business. Recently I had an issue that took 5 hours to resolve due to an inability to contact the service team. However once I was able to connect with Saro A, she was able to immediately resolve my issue perfectly! Thank you Saro! It was very appreciated!
Used to be a good plugin until today. My product option on my website suddenly not working. It was all ok all the while and we have zero clue what happened. I didn't notice this app was no longer under Bold until this happened. My team and I were trying to contact their support via email, chat, and any way we could. They greet you but when asking about our problem, they do not reply at all. My site relies heavily on this app and they are highly unprofessional when dealing with customers. This is not a free plugin so I do expect someone can help me solve the problem not creating a headache for me. Not recommend for anyone.