Reviews (1,256)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

December 3, 2019

Excellent app, with a perfect customer support. Thanks to Navjot and Sukhjeet for the fast and efficient help !

Bluedigo
France
2 months using the app
Shop Circle replied December 3, 2019

Hello there! Thank you so much for the review; we're really happy to hear that you're enjoying the app so far, and have had a great experience with our customer support team.

Please let us know if we can help with anything else!

January 24, 2020

Phenomenal customer support! Quick and effective like a bunch of technology ninjas! Really appreciate the help!

Moon Buzz Media
United States
25 days using the app
March 31, 2020

Great customer support! Always quick to respond and very patient. Will definitely recommend Bold to others.

HONORABLE CHARACTER™
United States
About 2 months using the app
July 16, 2020

Nir was very helpful and clear when explaining how to fix the problem I had. He was quick to solve it and kind!

Stencil Stop
United States
About 1 year using the app
October 29, 2018

Still experimenting but so far the app is fantastic. Tech support from Nir was very helpful, much appreciated.

Wolfman Razors
Canada
Over 1 year using the app
April 14, 2020

I am just getting started with these apps and they have been very helpful . Aryan went above and beyond to help.

Re-Fabbed
United States
2 days using the app
November 28, 2022

Lots of variations available - fairly easy to use - Jeff at customer support was knowledgeable and very helpful.

RudeMonster Apparel
Canada
Over 2 years using the app
Edited May 17, 2024

Support has been excellent getting the options to match the other product options. This app is worth the money.

Skiff Life
United States
About 5 years using the app
Shop Circle replied May 17, 2019

Hi there. Thanks for reaching out to us about this. We're going to continue working hard on the ticket that you have open with our support team, and we're definitely open to jumping on a call if you'd like to discuss any lingering issues should there be any! We're looking forward to getting Product Options up and running smoothly on your store with you. :-)

March 8, 2018

Great plugin and tremendous support! Lawrence and MC went the extra mile to help us get setup with our branding.

Album Surf Shop
United States
9 days using the app
Edited October 17, 2018

Problem with an intermittent fault that got sorted... with some efficient helpdesk chat.

Cody was a great help.

Nutshell Cases For Mobiles
New Zealand
Almost 2 years using the app