Reviews (1,256)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

October 29, 2018

Really great app for custom products, and great customer service by GURI.
they take care of all the heavy lifting

Havoc MX
Mexico
12 months using the app
October 15, 2021

Too pricy compare to its competitors. I wish they could work on the price to bring to to a more reasonable level.

Oxa Leather
United States
11 months using the app
April 17, 2020

Had trouble with the app but Naman was careful and took his time on live chat to help me resolve it. Thanks Naman!

Bijoux by Danielle Holmes
Panama
Almost 2 years using the app
April 21, 2020

very complete app, had some issues with one of the product options but customer support was able to fix the issue.

My Balloon Bouquet
United States
3 months using the app
July 17, 2020

Nir was very helpful and solved the issues I was having! Nir explained everything and made it super simple to use!

sunshinesisters
United States
About 1 hour using the app
June 19, 2023

Shout out to Jeff for helping me troubleshoot an issue I had with the app on my end. Works just how I need it now.

Simulator HQ
United States
About 1 month using the app
Shop Circle replied June 20, 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience with our support team, particularly with Jeff :)

Should you need any help, feel free to reach us back 😊

All the best,
Customer Success Team I Shop Circle

May 12, 2014

Great program, very easy to use and has lots of options. Looking forward to getting all my products set up with it!

Emblazed
United Kingdom
12 days using the app
October 30, 2018

Thanks to Nir for the great timely support. We were able to get the issue resolved very timely and professionally.

Revolucion Coffee + Juice | Plant-based coffee and juice shop.
United States
26 days using the app
October 28, 2019

Excellent product options app! Also received very prompt help from Chintan when I had a question. Highly recommend!

My Computer is My Canvas
United States
3 days using the app
Shop Circle replied October 30, 2019

Thanks ver much for the kind words about Product Options and our support specialists! We're glad to hear that you're loving our app - please let us know if you have any other questions about it, as we'd love to help you out again.

September 13, 2017

The app is brilliant and the customer support I received tonight from (shubhneet) was spot on, keep up the good work.

Fastfooddeliveryman
United Kingdom
11 days using the app