Reviews (1,256)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

January 5, 2019

So far so good with this app, it's really helped get the options I wanted to offer and made it really easy to do so.

Odin Holsters
United States
3 months using the app
April 9, 2019

Excellent customer service from Nirav and the entire team. I had some issues with my cart and they totally fixed it.

I'd Rather Be With My Dog
United States
11 months using the app
Shop Circle replied April 10, 2019

Thank you for your review; we're happy we could assist you with your cart issues! Please let us know if you have any other questions or comments about the app, we'd be more than happy to answer them.

By the way, I really love your cause! It warms my heart knowing that you've been able to save the lives of these pups.

Edited January 13, 2020

Sukh and Grant did an awesome job helping us get our new options to show up in the right places. quick service too!!

Powers Bike Shop
United States
2 days using the app
Shop Circle replied January 14, 2020

Hi there! Thanks so much for taking the time to leave us a review; we're glad to hear that Sukh and Grant were able to work with you to get the new options showing up properly in the correct spots! Please don't hesitate to let us know if there's anything else we can help you with.

April 12, 2022

Conflicts with some other apps, but otherwise it's very easy to set up even for a novice. Quick customer support too!

Beehive Handmade
United States
About 3 years using the app
Shop Circle replied April 12, 2022

Thanks so much for your review! We're glad to hear you got everything all sorted out.

Have a great day!

January 18, 2019

Awesome! Service is so nice. This is what I want!thank you so much. It solve my question! Product page is prefect now.

TruscendBestHair
United States
4 days using the app
October 15, 2019

Customer Service is BOMB.COM! Rony is the best of the west and hands down the best in the office! Thanks for the help!

Jett + Jax Bows
United States
About 2 hours using the app
Shop Circle replied October 16, 2019

We love hearing that; thanks so much for sharing your experience! We're so glad to hear that Rony was able to help you out with everything. Thanks a lot for the kudos!

November 29, 2021

These guys have great service and a very quick response team.
Love the App :) It integrates with my business so well.

Mitch Revs Gallery
Australia
3 months using the app
Shop Circle replied December 20, 2021

We really appreciate the review. :) Thanks for choosing Bold!

June 27, 2023

This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!

Wolf Tooth Components
United States
About 1 year using the app
Shop Circle replied June 28, 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team, particularly Jeff, hit the mark for you.

Have a lovely day,
Customer Success Team | Shop Circle

March 10, 2017

MC is a rockstar! Everything we needed was taken care of quickly and she was so willing to help! Highly recommended!

Premadecheerleadingmusic Com
United States
2 months using the app
September 25, 2018

Rifat helped me with a small issue and was quick and knowledgeable. Bold has great products and great customer service

Valiant Armoury
United States
About 15 hours using the app