Reviews (1,256)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

Edited April 3, 2023

We reached out for an issue we were experiencing. Alina looked into the issue and solved it super fast!! Alina Rocks!!!

Designs by Planner Perfect
United States
Almost 5 years using the app
Shop Circle replied October 15, 2019

Thanks so much for the review; we're glad to hear that Simran was able to help you out with Product Options to get conditional logic working for you!

Your planners are gorgeous by the way. :-)

June 29, 2023

Jeff was very helpful. He made a video for me so I can add the product options. I got what I need. Thank you so much! :)

My Sauna World
United States
Almost 3 years using the app
Shop Circle replied June 30, 2023

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Jeff motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word.

All the best,
Customer Success Team I Shop Circle

Edited November 23, 2025

This is the great app for the options on product page, simple and easy setup, Great support! Resolved all our issues...!

ATLETICA
Germany
Almost 3 years using the app
April 10, 2019

Great customer service, documentation, and chat support. They also actually help you if you are having troubles (Challi ;)

Vida-Fuel
United States
Over 3 years using the app
Shop Circle replied April 11, 2019

Hello, thank you again for your review! :-) We're really glad you have found our documentation and support specialists to be great - that's what we strive for. Again, please feel free to reach out with any questions, comments, or anything else! Take care!

May 21, 2019

Great company! Kaiser was so helpful and helped me set up a new option in my store. Thank you Kaiser, it made my day! :)

Tail Spin Bracelets
United States
Almost 2 years using the app
Shop Circle replied May 23, 2019

Hi there! Thanks so much for your kind words. We are really happy that Kaiser was able to help out with setting up new product options in your store! Let us know if there's anything else you need a hand with! :-)

December 7, 2022

Great customer service! shoutout to Jeff, really helpful and fast to solve problems, makes the app experience much easier

TST
United States
Over 4 years using the app
July 7, 2023

Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!

TWO BAKE BOYS
Singapore
Over 1 year using the app
Shop Circle replied July 9, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

Have a lovely day,
Customer Success Team I Shop Circle

November 24, 2017

This is a great app, but most importantly the customer service is outstanding. I highly recommend Bold Commerce. Thank you.

My Favourite Printer
Australia
5 months using the app
August 24, 2018

One of the BEST apps on Shopify. Also have a really good support team.

Thank you Jordan for all your patience and help.

Awareness Expo
United States
6 months using the app
Edited June 28, 2023

The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.

Chico International
United States
15 days using the app
Shop Circle replied June 21, 2023

Hi There,
We are sorry you are not content with our app, therefore someone from our team have reached you out to explore options.
We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance.

Have a lovely day,
Customer Success Team I Shop Circle