Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

May 10, 2016

Exactly what I was looking for to handle all of my options quickly and easily. Very easy to learn and move around the backend.

Great Lakes Cornhole
United States
About 1 month using the app
February 3, 2018

Just took a little while to get used to the app. Once you get hang of it. Great app will recommend to a friend. Thank the team.

Topspin Tennis Store
Canada
16 days using the app
Edited September 30, 2019

Nick and the team are always responsive and focus on resolving issues and requests quickly. We couldn't ask for better support!

GoodArt
United States
Over 4 years using the app
November 8, 2022

This app is buggy. The conditions don't work half the time. If you're looking to lose money and be frustrated, look no further.

Standard Co USA
United States
Almost 4 years using the app
Shop Circle replied November 14, 2022

Thanks so much for taking the time to write in with your feedback. We are so sorry to hear of the problem you had with your conditional options. I can confirm our team has reached out to let you know they have applied a solution. Please be sure to keep an eye out for our email, and let us know if you are having any other problems.

Edited August 13, 2025

Had a complicated question, chat support helped figure out a way to set up my options the way I wanted. thanks for the help :)

rosecityarchery
United States
Over 10 years using the app
Edited October 1, 2019

Muy buen servicio a cliente, lo recomiendo mucho, la levamos usando ya más de 1 año y todo funciona bien. Chali and Samuel rock

QUIUBOLEE
Mexico
About 1 year using the app
Shop Circle replied August 2, 2019

Hola! Muchas gracias por tu review! Nos alegra mucho que estés disfrutando de nuestras apps. Recuerda contactarnos sin tienes alguna duda! Estamos para servirte :)

Edited December 10, 2019

We couldn't offer custom suits without this app! Support is great too- Chintan was super helpful and resolved my issue quickly!

KaiKini
United States
Almost 2 years using the app
April 13, 2020

Priyanka with customer support has showed exceptional support and has me excited to be a bold customer. Extremely fast support!

BDHomeDecor
United States
5 months using the app
February 26, 2019

Perfect app for my store!
And I was helped by wonderful Rony J with the settings for my site, the best support I ever received!

Jewish Headstone Deals
United States
9 days using the app
March 23, 2019

I've paid and upgraded to premium, however, my options remain at the basic level and I cannot set up swatches. Very frustrating...

Rattan Imports
United States
4 months using the app
Shop Circle replied March 26, 2019

Hi there, thank you for the review. I wanted to apologize that you ran into some issues regarding the switch from Basic to Premium, however I am happy to see that our support team was able to assist you and get that working!