Reviews (1,256)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

February 12, 2016

These guys are good. Their support is good.

We sell baby stuff: https://www.audreyandme.com.au/

Their app helps a LOT!

Audrey Me
Australia
9 months using the app
March 21, 2018

Poor Customer service and very complex to use. Still waiting assistance to install.. will definitely look for something else

Pastreez
United States
10 days using the app
July 25, 2019

This app is awesome! It's robust yet easy to use and enable me to sell custom items with ease. The support is fantastic too!

Patty's Cakes and Desserts
United States
About 1 year using the app
December 9, 2019

Chintan was great he helped me with my site and got me up and running so fast i was stuck and now im on the road to success.

Black Lab Leather Co.
United States
About 1 hour using the app
Shop Circle replied December 9, 2019

Hello there! Thanks so much for the review, and for sharing your experiences with our support team. We're glad to hear that Chintan was able to work with you to get everything up and running properly!

We look forward to seeing your success with Product Options. Please let us know if we can help with anything else!

December 11, 2019

Camila was super duper helpful! Also love the app it's helped me out a ton. Would definitely recommend to any Shopify owner.

Vaped Canada
Canada
Almost 3 years using the app
Shop Circle replied December 11, 2019

Hello there! We're glad to hear that Camila was able to help you out with what you needed, and that you've been enjoying Product Options. :-)

We really appreciate the recommendation, thank you! Please don't hesitate to reach out if you need anything else.

February 7, 2020

Amazing! I spoke with Nir on the Customer Support team and they got me fixed up very quickly. Super nice service. Thank you.

Black White Football
United States
9 days using the app
Edited April 6, 2020

Rony was patient and walked me through step by step until I got to what I needed. This is what separates Bold from the rest.

NOMINAL
United States
Almost 2 years using the app
Edited March 22, 2023

Great Experience. I have been using this app for the last 2 months. It manages all my need. Customer support was brilliant.

Surteez
Pakistan
23 days using the app
December 11, 2015

I would highly recommend this app. It is much more in depth than the others and has great plan options, including a free one!

Feathery Leathery
United States
12 days using the app
June 7, 2016

LOVE everything Bold Apps does. Product Options is magic. So easy to use. Wonderful and fast support as well. Thanks, Bold!!

Teysha
United States
About 3 years using the app