Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

March 8, 2023

I have been using the app for several years, never had a problem. Recently I have been working on a new theme, the app developers have been very helpful and very quick to reply.

Awesome work guys! Highly recommend.

The Cupcake Room
Australia
About 4 years using the app
September 22, 2014

Wow!! What can I say, this is a fantastic app, user friendly and does everything they promised. What amazes me the most is the customer service and support, Bold gets A+++++++ in this area, they have raised the bar.

DiFranz Gifts
United States
12 days using the app
September 12, 2018

I've been using this app for a few years now and Bols support is always hgelpful (Thank you Guri!)
The app is doing exactly what I need (image uploads, option tied with price variations), it is stable and dependable.

Fine Jewelry by Anastasia Savenko
United States
About 3 years using the app
October 12, 2015

Thrilled to have found your app. We were really struggling to find a solution that would work with all the different types of products we carry that required personalization and additional shipping charges. Thank you!

Project Nursery
United States
13 days using the app
Edited October 23, 2019

Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!

Sonoma Champagne Sabers
United States
About 1 year using the app
October 28, 2017

The Bold App has allowed us to increase the variant options on the products we sell which has been wonderful. Support is great and one of their experts spent time with us on the phone helping us walk through the set up.

Pomprevel
United States
9 days using the app
February 5, 2019

Bold customer service was fantastic once again! We had a problem with Bold Options products failing at the Add to cart. Samuel and Shubhneet fixed the problem quickly and everything works like a charm again. Thanks guys!

Pässilä Bicycles
Finland
About 1 year using the app
August 20, 2018

I was having trouble with the options showing up live initially and chat support was very quick to help me out. They created a ticket for me and someone email followed up within 20 minutes with a resolution! Super speedy!

Tesorojewelry1
United States
18 days using the app
November 26, 2019

I use this app to help me with customization services on my products. It's fairly easy to use once you get the hang of it. Rick, from customer service, was very quick to respond to my installation issues. Highly recommend!

Distant Klash
United States
Almost 2 years using the app
Shop Circle replied November 27, 2019

Hello there - we're glad to hear that you're enjoying our Options app in order to provide your customers with special customizations! We're glad to hear that Rick was able to address your installation issues and ensure everything is now working as it should.

Please let us know if we can assist you with anything else!

Edited February 25, 2020

Great app and really good and quick help of
Rony
Thanks a lot
For helping with all those options for

https://www.earasers.shop/collections/bionic-headphones/products/inearz-utopia-with-adel-technology

Mark
Earasers.shop

Earasers.Shop
Netherlands
7 days using the app