Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

December 30, 2022

Alina the customer support helped us with all we needed to set up BOLD option with adjusted price feature work properly. Excellent job and caring of detailed review. We are very happy with the result. Thank you again Alina!!

Goshiki Taiwan
Taiwan
16 days using the app
January 17, 2018

Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!

Almacustomdesigns
Australia
Almost 2 years using the app
March 5, 2018

Bold Apps has been extremely helpful in setting up my shop.
They have responded to all my requests very quickly and implemented what I wanted in my shop.
I am very pleased with Bold Apps and the product options.
Thank you.

Abiza 2
United Kingdom
9 months using the app
October 15, 2019

This App, Rick, and the team at Bold that helped me get up and running quickly are the best. I appreciate the quick support, follow up and suggestions on ways to accomplish what I needed to get done. Thanks for the support!

Gear Impressions
United States
3 days using the app
Shop Circle replied October 16, 2019

Hi there, thank you so much for taking the time to leave us a review. We're super happy to hear that our support gurus were able to get things working for you and suggest some ideas to try in order to get things working the way you wanted!

Edited June 17, 2020

Another great servie Chat with Mona, awesome help great app!
So far so good, really helps our brand!
The customer service has been amazing, a big shout out to Priyanka, you were a great help! Stay safe and wash your hands!!!!

DEALTERIORS
Canada
3 months using the app
November 28, 2017

Amazing app! Customer support was top-notch. Our theme required a lot of customization for 'Product Options' to successfully work. It was executed by Tyson in a very professional way. Very happy with the app. Highly recommend.

Singhvi Jewels
United States
14 days using the app
July 26, 2018

Great app with tons of features, and they're online chat help is amazing. Shoutout to Parminder who went above and beyond helping me adjust the code for not only my product options, but a few other small problems I was having!

Elgaard Industries
United States
1 day using the app
Edited November 28, 2019

Chintan was great and very helpful. He stayed with me throughout the process of helping me create my option set.
Thanks again Chintan!
Carlo
Also, Priyanka was great. Helped me with the final touches. thanks
noaddedsaltguy.com

noaddedsaltguy
United States
6 days using the app
Shop Circle replied November 28, 2019

Hi there, thanks so much for the review! We're really happy to hear that Sukh was able to help you get your Product Options app set up and working how you wanted it to.

Thanks so much for sharing your store so we can see an example of it in action! Your pizzas look delicious, by the way!

February 18, 2020

Really happy with this app. Communication is always great. Samantha and Rony made personalised changes to the look of the swatches for me. I can offer variations the way I need in my shop. Take a look at www.sensoryowl.co.uk

Sensory Owl
United Kingdom
Almost 2 years using the app
Edited December 23, 2023

I had great support from Kenan helping me deal with an important issue of customers not getting charged for add-ons. He went through and figured out where the issue was and fixed it and said we won't have that problem anymore.

Degrees of Freedom
United States
About 2 years using the app
Shop Circle replied November 22, 2021

Thank you for your review. So glad that Alina was there to support you and happy to hear everything went smoothly!