Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

January 25, 2023

Bold Product Options has been a great tool to provide our customers with a more personalized experience when ordering.
Jeff in Customer Service responded to my questions promptly and answered them accordingly.

Simplesigns.biz
United States
14 days using the app
April 23, 2013

Great app! The app does what it is supposed to and it works great with my shop. The support team is professional and they handle you just great! Big ups! I will most defiantly recommend this app to your store ;)

Modern Producers
United States
9 days using the app
December 15, 2018

We're now offering gift wrap options on products where it's helpful to customers buying their chess sets on ChessHouse. Thanks MC and Rick for helping make sure it was installed right for this first Bold option!

Chess House
United States
4 months using the app
January 11, 2019

Using the app for about a year now. Love it. Has made me solid amount of money and will continue to do so in the future. The support is quick, friendly and highly competent. Would recommend this app to everyone.

KittySensations
United States
11 months using the app
July 5, 2018

Lawrence and the Bold Product Options Team are always quick to respond to any questions or concerns. The app works great as well. We're able to offer a number of add-ons to our main products and increase our AOV.

State Bicycle Co
United States
Over 4 years using the app
Edited June 29, 2020

Just the app I was looking for. Ran into a few issues and the Bold team were on hand to get them resolved for me. Special thanks to Camila and Grant who were super helpful. I would definitely recommend this app.

Luxus Beds
United Kingdom
About 1 year using the app
October 4, 2018

Awesome APP!!! Exactly what we need and support is amazing. We really appreciate working with Brenden and Cody and the partner team. This allows our customers to order custom products with ease. Highly recommend.

Weathered Signs
United States
3 days using the app
November 27, 2018

I used this app to set up options on my online store. I love it but i want to be able to have one selection box for three choices and at the moment the app doesnt allow it. My Guru was Cody whom was very he;pful.

By Sir Tony
United States
Almost 2 years using the app
Edited December 6, 2019

This app is great and their customer service is amazing. I've ran into a few minor issues but their team has been extremely quick to resolve every one of them with zero hassle on my end. Would certainly recommend.

Blackline Performance
United States
3 days using the app
Shop Circle replied December 9, 2019

Hello there! We appreciate your recommendation very much; thank you for sharing your experiences with our app and with our customer support! We're glad that we have been able to help you out with the small issues you've ran into. Please don't hesitate to reach out if you need anything else!

Edited May 26, 2023

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.

International Military Antiques
United States
Over 6 years using the app
Shop Circle replied May 29, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.

Thank you so much for recommending us! 🤩

All the best with your business,
Customer Success Team I Shop Circle