Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

April 15, 2016

Alexa is the best, she modified the CSS on my page in like 5 minutes to help make my site exactly how I wanted it. Bold should give Alexa a raise and a sweet vacation. The world needs more people like her.

Clearwater Lights
United States
2 months using the app
Edited October 17, 2018

Rifat gave me excellent customer service! They processed my new request quickly when I needed to install the app onto a new theme I was launching to ensure a seamless transition from one theme to the next!

Pieces of Me
United States
5 months using the app
November 12, 2013

This app stands to change the way we do so much on the back end of our site. It addresses issues we had when we switched to Shopify over a year ago. Thanks for creating an app that meets the needs of many!!

The Good Room
New Zealand
26 days using the app
November 1, 2018

I recently installed the Premium App. I reached out to customer service with a few questions in regards to Option Sets. Samuel L was super friendly and helpful! I'm looking forward to mastering the app :)

Michele Baratta Jewelry
United States
About 2 hours using the app
February 22, 2023

Great app. Easy to use and add colour swatches to different products.
Customer service also great. I asked for help on adding some code to change the size of the swatch and the response was quick and helpful!

TraditionalBeams
United Kingdom
Over 1 year using the app
April 4, 2014

Great App! We sell personalized products, so a customization tool that could offer the flexibility of this app, was essential to our business. They helped us tweak the look to suit our taste, and we love it!

Be Monogrammed
United States
6 days using the app
April 14, 2014

This app does everything I need to make shopping a clear and simple process for my customers. So glad I decided to give it a try. I'll be upgrading to the premium version now that I know how easy it is to use!

SB Libris
Australia
6 days using the app
November 18, 2014

We've offered custom engraving on our products for the past several years, but haven't been able to easily collect the engraving information...Bold Product Options solved this problem seamlessly. Works Great!

Garden Tool Company
United States
12 days using the app
April 24, 2023

I had Alina from the Help Chat assist me in troubleshooting an issue I was seeing and couldn't solve for myself. She was extremely helpful and resolved my complex issue within 20 mins. Thank you so much Alina.

Love In The Moonlight
Australia
6 months using the app
January 20, 2018

Great app and customer service! They are super helpful and extremely diligent in order to help you with any issue you could have. Lawrence from Bold Commerce gave the extra mile to resolve our issue. Thank you!

Impritnt Plus
United States
5 months using the app