Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

January 17, 2020

This is a great app. We use it to personalize greeting cards on our nonprofit website. See https://changingthepresent.org/products/defenders-of-wildlife-adopt-a-sea-otter-card
Great support, too.

Changing The Present
United States
Over 2 years using the app
August 22, 2018

Once again the support crew at Bold got our installation into our new theme taken care of quickly. A product is only as good as it's support team, and this is an area where they shine. Nice work.

Push Industries
United States
Over 2 years using the app
October 14, 2022

Although this app isn't the easiest one we use, it works perfectly for us and the customer service is fantastic. Specifically, Irfan was very helpful as we work to update our site to Shopify 2.0.

Helen Jon
United States
Over 5 years using the app
Shop Circle replied October 17, 2022

Thank you so much for your review. We are happy to hear that Irfan was there to help with your updates. Thank you for choosing Bold!

October 1, 2020

I am so happy right now! This is exactly the app I needed to take my business to the next level. I had a minor setup issue and received excellent and quick support from the Bold Team :) Thank you!!

Hey Duvet™
Australia
10 days using the app
Shop Circle replied October 13, 2020

Thank you for your review! We are so happy that we were able to help with any support you needed. We are also very excited to see you take your business to the next level and we will be there for you if you needed any assistance. Thank you!

January 23, 2019

Product Bold Options has been a lifesaver so far for our online shop. Our products have multiple dropdown options, some that affect price. Not sure how we would manage that without this terrific app.

Atom Skates
United States
Over 1 year using the app
July 13, 2023

Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with!

Thanks Alina

Aeon Giftware NZ
New Zealand
About 3 years using the app
November 6, 2017

Just beginning to use this App and so far it's great! The customer support is awesome! MC is so quick to respond to my questions and she patiently guides me through the steps! Thank you so much! :D

The Providence Cookie Company Llc
United States
7 days using the app
Edited May 27, 2020

Vighnesh, Laurel and almost everybody that i was talking to for help made my day. Not only works this app like a charm, The customer support is out of this world. 11/10 for Bold and the crew!

Lets Dough it
Netherlands
4 days using the app
October 24, 2017

I am very pleased with the professional customer service I received. Communication was clear, friendly, and best of all they fixed my problem. Don't hesitate to send them an email if you need anything.

Gordys Camera Straps
United States
Almost 2 years using the app
March 21, 2023

This app is straightforward and easy to use. I encountered a few issues and reached out to the support team and was helped by Alina, who resolved all my issues in a timely manner and was a great support.

The Meat Box
New Zealand
10 months using the app