Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

February 8, 2023

Ive used bold throughout the years on different shopify stores. Definitely a go-to for more options and image uploads. Customer service is fast to help when you can't figure something out.

Apex Stickers
United States
6 days using the app
Edited January 26, 2024

This app has been an important piece to the functionality of our store. Deelen was extremely helpful with diagnosing any issues we've had and was quickly able resolve any problem we faced!

LZMFG
United States
Over 1 year using the app
April 14, 2020

This app has saved a lot of time coding, fulfillment and helping us sell more products!!

Amazing support behind this product. They have been extremely helpful and responsive. (Thanks Sam!)

Cheese Importers
United States
19 days using the app
June 23, 2017

This app made it easy and fast to allow our customers to customize a security camera system. The number of options creates a staggering array of possibilities but this app made it painless...

Inaalert
United States
About 22 hours using the app
March 25, 2020

I needed some help and Regina on chat was amazing and helped me right away. The Product Options app is the best one around + their great support will keep me coming back. Thank you Bold Apps!

Tagged with Love
United States
Almost 5 years using the app
January 15, 2019

Great app. Very intuitive and works as anticipated. Had a question about the order of options on product page and Julian was quick to explain. Good customer service. I’ll be keeping this app.

BIOS APOTHECARY
United States
1 day using the app
August 27, 2019

Thank you, Rahul for your prompt response in solving the issues I encountered with Product Options by Bold app in less than 10 mins. that I've been facing for a week. You're such a great help!

Rescue Supply
United States
About 1 year using the app
Shop Circle replied August 28, 2019

Hello there; thanks for leaving us a review! We're very sorry to hear that you've been facing an issue with the app for so long, but are glad to hear that our customer service gurus were able to resolve it for you so quickly.

Please let us know if you need any other assistance; we'd be more than happy to help again!

Edited June 3, 2020

Great app, it has really helped us by being able to offer custom engraving to our customers. Samantha from Customer support was extremely helpful and quick to resolve an issue we were having.

ETRNL
Australia
Over 1 year using the app
July 3, 2023

Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.

God of Gaming
United States
About 5 years using the app
Shop Circle replied July 4, 2023

Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer.

Our support team is always here and ready to assist you!

All the best,
Customer Success Team I Shop Circle

Edited August 30, 2019

This app has helped us bring in much more revenue and allowed us to expand our customizable product line. Customers love it! Brenda was a great help with the installation process. Thanks Brenda!

Advanced Sportswear
United States
Over 1 year using the app
Shop Circle replied August 30, 2019

Hi there! We're so happy to hear that you've been enjoying our Product Options app in order to expand your product line. We love hearing that our merchants are succeeding, so thank you very much for sharing, and we'll be sure to share the kind words with Brenda!

Please let us know if we can help you with anything else. :-)