Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

April 21, 2015

This was almost exactly what I was looking for in order to offer different options within my store. The installation process was a bit challenging and if you are not an expert with HTML then I would highly suggest going with the install set-up the bold team offers.

Soothi | Style With Substance
United States
13 days using the app
August 17, 2020

Bold has an amazing support team. Nir provided excellent support and answered all my questions. He was patient and detailed with his recommendations. I highly recommend the app for the flexible features which no other options app can compare and the stellar support.

Mouldings.com
United States
11 days using the app
Edited April 25, 2022

This app works very well for us and is super easy to customize on the backend. Their custom support team is FANTASTIC! They have helped us with a number of customization we wanted to make and their turnaround time has been amazing! I can't recommend this app enough!

BenShot
United States
About 5 years using the app
Shop Circle replied October 20, 2021

Thank you for the review. We are so happy that you found the app user friendly and that our support team was there to help. Thank you for the recommendation you are fantastic!

May 10, 2022

I have been using this app for years. now we updated to a new theme and ran into some problems. But the support of Bold Option App was super quick and helpful to fix all the issues. Now everything rans perfectly again. Thank you for the kind costumer support service

GISELLE
Switzerland
Almost 6 years using the app
July 16, 2014

User friendly and very flexible app. Surely the best of his kind!
Plus, its compatible with the Quantity Break app... A powerful combo!
Unanticipated complexity with the integration but they provide awesome support.
With the free 14 days trial, you can't be wrong.

Petite Loop
Canada
10 days using the app
August 1, 2018

Nicholas is amazing! He fixed my display very quickly. Product options is awesome and flexible. I've been a user of bold apps for a few years now and I can say that they work great. They know shopify inside and out and their customer service is impeccable. Thank you.

Fretlight2
United States
Over 2 years using the app
April 6, 2020

I've used this app to easily create multiple product options for several different variants - there's a bit of a learning curve, but the customer support team is very accessible and easy to work with! (*Shout out Camila for continued assistance whenever it's needed*)

Overtone Acoustics
United States
7 months using the app
Edited March 7, 2023

This app is a life saver! We sell original artwork with the option to frame and this app keeps track of the inventory so we don't accidentally double sell the artwork. Jeff and Deelen was also very helpful via customer support and helped me with my questions quickly!

Blakely Made
United States
Over 4 years using the app
September 11, 2017

So far I am loving Product Options, this is letting me do what the base install of Shopify won't. Had a few little hiccups with my install so contacted Support and was helped by MC. She was able to fix my problems in no time and now everything is running smoothly!

Gray Fox Strategic
Canada
About 17 hours using the app
June 2, 2016

A really useful app with great customer support. We're using it to offer personalisation (engraving) of our watches.
How it works for us: a customers can tick a box which makes a 'hidden' field appear. They enter their message and the app adds that supplemental cost.

Kartel Time
United Kingdom
29 days using the app