Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

Edited October 30, 2020

We tried many of the other options, but this one did everything we wanted it to. It's pretty straight forward in its setup, and any questions or tweaks we've needed have been dealt with by their support easily and quite quickly. Very friendly and professional support.

Rapidracks
Canada
9 months using the app
Shop Circle replied November 2, 2020

Thank you for your review! We are so happy that the app provided the functionality you were looking for with the support you needed. Wishing you all the best!

July 29, 2014

Not only a great app, a great team for any needed support. We tested a couple of Bold Apps and settled on Product Options as it best solved our needs. We contacted their support team a few times and received prompt replies. Highly recommend Bold Apps! Canadian made too!

Skevik Skis
Canada
11 months using the app
May 17, 2015

This was our first Bold App, but not our last! This is a very easy to use app and it is so very helpful. I started to do the install myself, but then decided to let the dev do it and they were super quick. It works great!

Great developer with great customer service!

Global Construction Supply
United States
3 months using the app
January 24, 2018

I have been working with Alan on options and product discounts setup.

Alan Has done a fabulous job working out issues keeping me updated on progress.

I will be switching my map app to Bold next.

Thank You for the great app and service.

6 stars .

Paul

Www Dura Rubber Com
United States
9 days using the app
May 15, 2017

The team is just outstanding. I had a problem during integration into a new template and some coding got messed up. they were able to fix the problem immediately and helped me twice with problems that had nothing to do with their app. This guys are on top of their game.

Tacomabeast
United States
2 months using the app
February 27, 2018

This is the best options app by a LOOOOONG shot. The support team is great, and you can add just about any and every option you can think of. The app autogenerates hidden variations of products so you don't have to manage them yourself. I can't recommend this app enough!

Loophole Pedals
United States
15 days using the app
May 14, 2020

I needed help logging onto the app and Carter and Miranda took care of it right away. I went from frustrated and ready to delete to excited to try it over a 15 min chat session. These guys did a good job in handling a old grouchy semi computer literate guy. Thanks again!

Hells Canyon Designs
United States
11 days using the app
December 16, 2013

This app actually allows us to offer a new product to our customers that allows them to create their own juice cleanse, something we've been wanting to offer for quite some time now. Bold Apps was quick to install the code and help me when I needed it. I highly recommend!

Raw Generation Juices
United States
15 days using the app
April 3, 2019

I've been using this app for a while and I recently upgraded to the premium version and ran into some trouble getting the options to show up on my website. I did a chat support session with Harpreet and Rony and my problem was solved on the first try. Thanks for the help!

Hercules Candy and Chocolate Shop
United States
Over 3 years using the app
Shop Circle replied April 4, 2019

Thanks for your review; we're really happy to hear that we could solve the issue you were experiencing in a timely manner. Your website looks great with the options; and your chocolate-dipped treats looks absolutely delicious!

October 29, 2021

I have had this app since 2014, it is perfect! I recently updated my theme and the Bold Team assisted with installing the new liquid. Alina & the bold team responded right away and were able to assist me every step of the way. This app is perfect for my store, thank you!

Nardo's Natural Private Label
United States
About 6 years using the app
Shop Circle replied November 3, 2021

Thank you for the review. So glad that Alina and team were there to assist you. Thank you for your continued support!