Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

August 11, 2016

Our experience with Bold apps has been EXCELLENT so far! We are using a combination of 5 Bold apps and the complexity has been an issue on my team but with the hand-holding from the Bold Experts like Tamer, David, Dan, Victoria and others we are achieving the results we sought out! Thank you guys!

-Oliver Waller
JJ Virgin Nutrition
Director of Digital Marketing
jjvirgin.myshopify.com

Jjvirgin
United States
About 1 month using the app
February 9, 2023

We made LOTS and LOTS of money from this tool!
Before this we have to use Shopify Varients. Now we use individual products to build bundles and INCREASE SALES to the moon!! Oh .... and the support team... they are top notch.
Deelen from Bold Options is kind, helpful and they really care to help. Lucky to have a dedicated Shopify group like them. They are truly delivering a solid product.

ISS Automotive Solutions
United States
Over 2 years using the app
Edited May 9, 2017

This App was exactly what our business needed. I literally couldn't run my business without it! We sell highly customizable high-end flutes, lots of options, and our clients wouldn't have it any other way. Bold's Product options app is easy to use, the interface is easy to understand, and the support has been fast, easy, and inexpensive (when we needed some custom work done). Really great app!

Flute Center Of New York 2
United States
Over 2 years using the app
Edited January 3, 2023

Works really well and does exactly what I need it to. Support are super helpful - asked about one issue and that was fixed within an hour or so and they also spotted another issue on the site while doing that which they advised me about (thanks Alina!)

UPDATE - needed futher support after changing my theme and Alina was again super quick and helpful. Thanks so much Alina for your assistance.

Becky Pearce Designs
United Kingdom
Over 1 year using the app
Shop Circle replied March 24, 2022

Thank you for your kind review! We're happy to hear that you've been enjoying Bold Product Options. :)

August 28, 2017

The support for this app has been first class. We needed an App to provide our customers with a number of options but also give us the ability to add further options in the future. Whilst it worked with our theme we had a few teething problems but the team resolved them - kept me informed and were able to demonstrate their changes by showing me a short video clip. Love the fact they're so helpful!

Junior Bambinos
United Kingdom
About 1 month using the app
October 28, 2019

Thanks Nir for all of your help today! Definitely above and beyond what I was expecting from a chat. Absolutely love Bold Options app, it's a must for any shop that offers customization. Nir was able to help me troubleshoot why some orders don't come through properly, turns out it's not an app issue but rather a social media browser issue. At least now I can give a heads up to my customers!

MacAttackGear
United States
Over 2 years using the app
Shop Circle replied October 30, 2019

Thank you for the kind words; we're elated to hear that Nir was able to provide you an above-and-beyond customer service experience! We certainly strive to give our customers top-notch service, and are happy to see an alignment on that.

We're sorry about the issues you ran into with your orders not coming through properly, but it's great to hear that you were able to get the answer as to why it was happening, and give a heads up to your customers!

December 17, 2013

ABSOLUTELY THE BEST APP on SHOPIFY!
I don't like to use CAPITOL letters but in this case CAPITOL is a MUST!
I am impressed how easy all BOLD apps are set up. I highly recommend all Bold Apps. The only issue I had was with getting back an answer from the support but if you encounter the same problem please be patient. They will respond and fix whatever issue you may have.
FANTASTIC!
Thank you!

Hockey TRON
United States
21 days using the app
April 27, 2023

I have been using this App for some years now and I dont know where my business would be without it. The support is excellent once you take into account time zones. Ahmed Piric went above and beyond, helping me re-setting the conditions in my Bold Options. A massively time-consuming and stressful situation was resolved without being prompted allowing me to get back to working on my business. Thank you

Square Repair
United Kingdom
Over 7 years using the app
November 18, 2013

We have been struggling for 12 years with fairly complicated product options on our websites. "Product Options" by BOLD is the only reason with are currently in the process of migrating our sites to Shopify. This app does exactly what it say it would do and it does it flawlessly. Again, we have been offering items with "product options" for many years and we strongly recommend this app.

Get BOLD :-)

OPINEL USA
United States
2 days using the app
April 24, 2023

We've been searching for a solution for our custom charm bracelet builder for YEARS and have spend at least a few thousand dollars on apps and custom development that never worked out. So, when I decided to try out the Bold Product Options app my expectations were pretty low. Well, they BLEW ME AWAY. JP and the team set up everything for us within a few days and it's a game changer. BOLD APPS for life!

Sunday Forever
United States
7 days using the app