Zepto Product Personalizer
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,439)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.
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Absolutely great support! I had a few issues setting up the personalization and the support team helped me solve everything quickly and professionally. Even on a Friday evening around 6 PM, the response was incredibly fast and helpful. Everything is working perfectly now. Really impressed with the service – highly recommended!
Great! Learning how to use it in my online shop
Ótimo app. Suporte sempre ágil quando precisamos. Recomendo muito!
They have a great support team!
for any question you have, they are always available on chat
Worst Shopify app I have ever used. I sell jewellery and have a charm necklace feature however customers have been able to order and are not being charged correctly for the charms, resulting in me loosing money with every sale that is made. Even after I contact their support team and was told the issue was fixed I received more orders that were still not being charged correctly. STAY AWAY from this app it is not with the trouble and there are plenty more options available. Such a waste of time and money
Hello,
We sincerely apologize for the frustration and the impact this had on your sales.
To clarify for other users, our team identified that the initial conflict was caused by a "Sticky Add to Cart" feature which we have fixed immediately. Once that was patched, we discovered a secondary conflict within your specific mobile theme settings that was overriding the app's logic when the order was placed from mobile device.
While our app works perfectly with most themes, your specific theme used some uncommon patterns and a JavaScript conflict that interfered with the checkout process. and we have fixed it within a hour after we found the issue.
Since those fixes, we can see your orders are now processing perfectly and in the live chat you have confirmed us that now the order issue is fixed.
Our goal is always to provide a seamless experience, and we’re glad we could get everything back on track for you so quickly. If there is anything else we can do to support your jewellery business, please don't hesitate to reach out.
Toller Service. Man bekommt genau die Unterstützung, die man braucht. Ganz lieben Dank!
The Zepto team is super responsive with any questions or help you might need with their product. Quick turn on answers and fixes. Love how many ways I can customize a single product. Quite flexible and user-friendly.
Love it!
O app está sendo muito bom para eu comercializar produtos personalizados, o suporte é excelente, recomendo!
