Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,442)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

January 26, 2026

This app is amazing and it has everything we are looking for. All the features we wanted and also those that we were dreaming of, they had it. Customer service is also very good, responding quickly and helping us customise the app to how we would want it to look. Some features are still missing, but i would love to see how this app develops in the future. Highly recommended.

JBørn Baby Products Shop
Netherlands
About 1 month using the app
January 26, 2026

We trialled most of the product personalisation and design apps available on Shopify, and Zepto was the only solution capable of handling our complex requirements.

Our setup involves multiple decoration methods, different logo sizes, several placement options, conditional pricing, and multi-view designs — and Zepto gave us the flexibility and control we needed where other apps fell short.

What really sets Zepto apart is the support team. They’ve been extremely responsive, knowledgeable, and transparent about what’s possible, helping us work through a genuinely complex build rather than offering generic answers. That level of support makes a huge difference when you’re pushing an app beyond simple use cases.

If you’re running anything more advanced than basic text or image personalisation — especially workwear or B2B products — Zepto is easily the most capable option we found on Shopify.

HVW
United Kingdom
20 days using the app
July 16, 2026

Altamente satisfeito. Rapidez na resposta, muito profissional e pragmatico. Obrigado

JET ROLLER SYSTEMS
Portugal
Almost 8 years using the app
June 4, 2026

Klappt super und der Support ist wirklich toll und schnell.

Equimour
Germany
About 1 year using the app
January 22, 2026

The app provides a relatively simple way to custmise products with options like file (image) upload , text editor, buttons etc and the creation of templates was easy. It also allows a live preview for the customers on your storefront with the preview in high resoloution even 300 dpi. It doe not yet have API integrations which would be ideal. That said the service provided is top notch and has a active custoemr support team to handle queries.

britrockheaven
United Kingdom
2 days using the app
Edited April 15, 2026

Great app and great support.
A significant amount of our revenue comes through this app.

The team are very supportive when we need them.

NOTCH®
United Kingdom
Over 4 years using the app
January 17, 2026

The app is very easy to use and setup and the support is incredible. I was able to get help with several specific settings I needed. Night and day compared to our previous customizer app.

MyCustomCandy
United States
4 days using the app
April 22, 2026

Great response time if you have questions.

Dayton Print on Demand
United States
3 days using the app
Edited April 28, 2026

When this app works, its good. Often however it doesn't.
Buyer beware.
We have experienced several orders being processed with this app with $0 value.
Just now, after a "fix" I've realised a customer has been undercharged $120.

Peninsula House Numbers
Australia
Over 4 years using the app
July 14, 2026

Muy buena app y siempre responden en soporte para solucionar dudas.

Atesorame
Chile
About 5 years using the app