Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,445)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

Edited October 30, 2024

Super happy! We have extremely complex personalization, and after three years, they’ve always been there for us. The live previews are incredible, and I love the structure—better than almost any other personalization app. After four years, I wouldn’t even dream of looking elsewhere. Great job, and thanks for everything!

Sticks & Doodles
Canada
Over 3 years using the app
August 4, 2023

I've tried 5 other product personalizer apps before finally settling on this one. It is by far the easiest to use, and provided good capabilities to customize for my needs. I did reach out a couple times for help and they responded with everything i needed within 24hrs. Would recommend.

Conway + Banks Hockey Co.
Canada
8 days using the app
August 10, 2023

These guys are great. We've been using this app for years now and haven't had any problems. Its easy to set up and the UX is smooth and frictionless. Assistance is on hand should you need it and they help you quickly and efficiently. Highly recommend 5 *

LOVELOX
United Kingdom
Almost 3 years using the app
Edited April 3, 2026

Un excellent module super-puissant !!
Permet de faire de la personnalisation et de l'aperçu en live sur les produits, avec une multitude d'options très utiles !
Exactement ce que je cherchait ! :-)
Et de plus, SAV très réactif si besoin

TeamCoques
France
Over 7 years using the app
Edited April 28, 2026

We have been using this app for 7 years now. It has grown and evolved and really allows you to do so much personalization. There's a little bit of a learning curve when you first start, but don't worry. It's pretty easy to figure out. And if you have any questions, they have excellent customer service! They have many training videos and instructions. And today I got an answer to my problem incredibly quickly. They even sent me a video made with my own product to show me changes I needed to make. I do recommend!

Photo Gift
United States
About 7 years using the app
Edited October 22, 2026

I have used this app for years and it is truly wonderful, the written help section isn't great but the online support is fantastic and the product itself has been a great product for me, it would have cost much more to try and find all the functions this app has anywhere else. Simply a great product and I would highly recommend it.

OfficeMark
Canada
Over 7 years using the app
Zepto Apps replied May 1, 2019

Thanks for taking time for review.
- This has never been happened and no one out of thousands store owner has never complained that . There is a bulk removing option you might have triggered
- The UI has been improved and field title is replaced by label
- The UI has been improved
- Here is HOW PRICE INCREASE WORKS: https://doshopify.com/product-personalizer/help/how-options-with-costs-are-displayed-in-the-cart-checkout/
You need to set price option in your theme . Here is tutorial: https://doshopify.com/product-personalizer/help/price-per-option-theme-installation/
- This is a theme issue described here : https://doshopify.com/product-personalizer/help/incompatible-themes-price-per-option/
- The tag is created for technical reason to prevent the product being shown in the store. More details : https://doshopify.com/product-personalizer/help/hide-newly-created-product-by-the-app/

We are constantly updating our UI . As the app is a complex product building tool at first it may seem difficult to understand . Once someone is accustomed he/she will certainly enjoy it.

Edited August 6, 2025

I've been using this app for many years and can highly recommend it. The support team and developers are always available to answer questions and jump in to fix any bugs that may arise. The developer knows his stuff and is committed to making it better.
The only issue, if you can call it that, is that it's such a powerful app and offers so many settings that you can get overwhelmed sometimes. However this would only apply in more complex cases, as it all depends on the types of products and personalizations that you offer in your store.
In my specific case I needed support when changing theme so that the app would display seamlessly. Support came through and was there to help get the app performing the way I needed.

ChokeSports
United States
Almost 6 years using the app
Edited March 14, 2026

This app is a great product personalizer app! I have had it for about 6 years now and the product variations are endless. I've used their customer service more than once and they've always replied quickly and answered my questions. I recommend this app!

Cara Keepsakes
Canada
About 6 years using the app
Edited October 10, 2024

Great app ... even better with the latest UI update. Been using the app for 4 years. We have just launched a new product range with very different personalisation requirements. Sakib has been really helpful suggesting different options and helping us implement them. Thank you !

Me Loovely
United Kingdom
About 4 years using the app
Edited September 26, 2026

Ich liebe diese App!

Benutze sie seit Jahren und sie wurde im Laufe der Zeit ständig weiter optimiert und verbessert.

Vor allem der Support ist wirklich MEGA, immer schnelle Antworten und Hilfe bei allen Problemchen. 1000 Dank!

engel + banditen
Germany
Almost 6 years using the app