Zepto Product Personalizer

Ich liebe diese App!

Benutze sie seit Jahren und sie wurde im Laufe der Zeit ständig weiter optimiert und verbessert.

Vor allem der Support ist wirklich MEGA, immer schnelle Antworten und Hilfe bei allen Problemchen. 1000 Dank!

I was trying to do something i didn't think the app could even do, messaged support and they showed me that it was a feature and easy to implement.

Been using this app for a while, hope they take some of the features with dynamic sizing and pricing from their new neon sign app.

The team at Zepto and specifically my contact Shahariare and Sakib are very fast to respond to my requests - I love the app and recommend it to anyone needing an app to allow customizable products with virtually unlimited variants. I researched a lot for personalization / customization apps and this was the best by far. It does take a learning curve to figure out the rules and how to use it, but it's a very logical system and they provide great documentation. I have since used the app for a couple of years now and it's been great for our seat cover web site.

We are so happy using Zepto product personalizer. Not just because of its options, but really for it's A-tier support. The team at Zepto have helped us solving some tiny hiccups in the implementation, and they've always been fast, friendly and genius in their response. We love them!

Customer service is fantastic. If I have a question about how to do something, they know exactly how to achieve it. We started using this app very basically, but have realized it can be integrated into our site much deeper with stronger functionality than we originally realized. When issues arise, they are quick to dive in and fix them. Also, where my knowledge ends on how to make updates, they've been quick to step in and apply the fix for me. Fantastic customer service as always.

no hyperbole, this is the best team ive dealt with in 3+ years on shopify.

They have a wonderful app
They will listen and respond respectfully very quickly (within a few hours)
They will help with dev/styling related issues, where as some app teams are very strict as to what they will help with.

Overall i feel very happy and lucky as to of found this team and app. GREAT
5STAR

I tried a few product personaliser apps and this one is by far the best I found. It was pretty easy to set up and has tonnes of personalisation options to choose from.

I was especially impressed with the help provided by the app staff. I emailed a few times about styling the app to fit within our design and they were always polite and responsive.

Zepto is the perfect addition to our client's store.

On day 1 we already knew the user interface are poor, both for the users and customers are poor. But it does the job so we go ahead.
Recently, we want to launch a new product, duplicated from an existing product with this personalizer. So we saved a template and applied it to the new product.
It does NOT work. We contacted support, and it took two days for each response, asked us to delete all the condition settings and applied one by one. We did and is still not working. Then it takes another two days to clarify what the problem is and even asked us to take a video on how we applied the conditions. Isn't there a collaborator account we can grant to them to check or even a staff account? We are stuck here and still waiting for a fix, on a very simple situation: Duplicate the exact same product and apply the same personalizer template.

Ich ermögliche mit Zepto die Umsetzung meiner Gravur; der Support ist immer sehr schnell und hilfreich!

Functionality is strong and great customer service. Come back with clear solutions and easy to follow