Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,443)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

Edited November 19, 2020

I've used this app for a number of years and have been very happy with it. It allows my customers to preview their personalisation before they place the order. I really believe it helps with converting sales. The app has many features and capabilities, and at first it may be a bit overwhelming to set it up, but the tech support team have always been very helpful and fix any issues with 24 hours.

ELVIE
Australia
About 2 years using the app
May 8, 2020

This app is very in-depth with a lot of amazing features to achieve almost any kind of product customization that you require. Not only is the app amazing, but so is their support team. Their team was a huge help to getting our customization setup properly. Can't thank them enough. Highly recommend this app, you won't be disappointed!

Elitist Canvas
United States
9 days using the app
May 18, 2020

We have just started using this app and it has everything we need. The greatest thing about this app is the support. I have had to reach out to support several times now with our initial setup and Numan is a huge help.
It might take 24 hours for Numan is get back to you but when he does he is tremendously nice and very helpful. I hope you don't need too much support but if you do Numan has you taken care of.

Bellemonde
United States
20 days using the app
June 10, 2020

Many Thanks to The support staff at product personalizer. My request/problem was sorted out in quick time. Love the app! easy to use and makes my products personlized with image upload and text input without having to do any input Myself when a sale comes in. Set it up once and its set to go!

Yacht Merch
Australia
5 days using the app
Edited June 12, 2020

Numan was awesome with help setting up this app. Very, very helpful and so glad he was there for us to get this up and running! We have a more than a few products and we needed some serious help. Thanks again Numan!!!

Three Drops of Life
United States
About 1 month using the app
Edited July 2, 2020

Great app!

Numan was very helpfull assisting me to set up some specific changes on the interface that ended up improving the UX for my customers.

Don't hesitate and give it a try folks, you won't regret!

CMX Graphics
Brazil
8 days using the app
Edited July 2, 2020

App has major reliability issues.

07/02/2020 (12:03pm EST) -- App is still down. No response from Support.

07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.

Apex Gaming PCs
United States
11 months using the app
Zepto Apps replied July 2, 2020

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue

Please delete your browser cache and recheck now.

This is not going to happen again we promise!

you can reach us at support@productpersonalizer.com

Please consider deleting the review to help us

We are deeply concerned and sorry for this issue.

Thank you for your patience!

Kind Regards,
Saifullah
Product Personalizer

July 8, 2020

We use this app to allow customers to customize their sweet box by choosing different variants of products. The app offers a lot of flexibility. Most of the things we felt we needed support with were already a part of the app, we only had to know how to use it. They are always there to solve our queries.

It would be great if they add more tutorials or help on each and every "setting" that the app offers for customizing, so that customers can realise the complete potential much faster.

Vedic Spoons
India
Almost 2 years using the app
July 9, 2020

Customer service is excellent! Had some issues using it, but they resolved all of the issues very quickly!

Mokeamerica
United States
Over 1 year using the app
July 10, 2020

great app and great support, very fast and efficient. i think is one of the best apps in store if you need custom products.

BLACKIS
Italy
19 days using the app