Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,443)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

July 21, 2020

We are using this app for a year now. You have endless options to customize your editor which is a mighty and in comparison a really cheap tool to get your individual products out there. Nothing we couldn't get done with this! The support always got our problems solved and I will rather wait a day or two for the solution than an instant reply by bots or generic answers that does not help at all. Keep up the great work! Greetings from germany, a really happy customer on various of your plans. :)

Mein 1. Kalender
Germany
About 1 year using the app
Edited July 31, 2020

We use this app extensively for heavily customized jewelry and keepsakes. Support is getting better and better - the addition of live chat support inside the app makes a huge difference! My only complaint is that past updates to the app got pushed out without any notice and sometimes cause problems. We really need a way to control the release of updates so we can test them before they get deployed to our production site.

Support has improved significantly in the last few months and I have been assured that the update process is going to get better. From a functionality standpoint, this is definitely a 5 star app. If updates continue to cause issues, I'll have to come back and dock some points though.

Legacy Touch -- Dev
United States
Over 1 year using the app
August 5, 2020

Apps works mostly as intended, albeit with a few minor bugs here and there. But the customer service is pretty perfunctory and subpar.

Cincha Travel
United States
6 months using the app
Edited August 8, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service

FamiPrints | Custom Family Print Gifts
United States
3 months using the app
August 8, 2020

-Very helpful application in many option and details that can help you with every product
-excellent customer service thank you

World Of Arts
Cyprus
5 months using the app
Edited April 20, 2021

Nous aimons beaucoup cette app. Simple d'utilisation, elle permet des réalisations très design. Le support est réactif et performant et sympa en plus ;) Je recommande. English : We really like this app. Easy to use, it allows very design achievements. The support is responsive and efficient and also nice;) I recommend.

Le Beau Thé
France
9 months using the app
September 9, 2020

Super guy, extremely patient, helped me out in understanding mobile personalisation, 10 on 10 on every account!

nutcaseshop
India
2 days using the app
September 10, 2020

This app has helped our store gain a lot of revenue and has been a simple way for us to add personalization for our products. Support is always prompt.

Rugby Imports
United States
Almost 2 years using the app
September 20, 2020

The app does what it should, the live chat, however, does a lot more customers are appreciated Thank you very much, I haven't regretted the purchase

CapFam D
Germany
3 days using the app
September 23, 2020

I have used this app in two different Shopify stores, I love it! Customers love to see a live preview of their customizations! It's a great app!

Loved Remembered
Canada
3 months using the app