Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,444)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

November 16, 2022

Thank you, Shamsuddin for your help and patience. Awesome customer service and support. I sincerely appreciate your assistance.

ashamwholesale.com
Canada
Almost 2 years using the app
Edited November 29, 2022

LetterSeals.com
I've been using Product Personalizer on my Shopify store for a few years now, setting up visual customization for our custom products and complex logic trees for product options. I've been so happy with the product; the service is top-notch. If I am ever struggling to figure out a way to create a specific result or have any issues with our setup, the Zepto crew is fast to help, and have the perfect solution.

LetterSeals.com
United States
About 3 years using the app
January 2, 2023

This app has been perfect for all our needs for personalization on our shopify products! Their customer service helped us with quick and concise help! Highly recommend!

JamUpApparel
United States
About 2 years using the app
January 2, 2023

We've been using this app for a while and are very happy with it and recently added it to a second store. It has a lot of flexibility for configuration, and the end-user experience has been well-received (we use it mostly for engraving requests). As some users have stated, the learning curve will require patience, but once you get familiar, it is very manageable. We have experienced very few problems, but when needed support has been very attentive and quick to address any issues.

Eternity
United States
Over 2 years using the app
January 8, 2023

Amazing support from Al Amin Khan!!! Hours of me trying to figure something out he was able to help me right away. Thank you, Al Amin Khan for all your help! :)

My Sister's Gift House
Canada
7 months using the app
February 2, 2023

While the app itself has had a number of oddities and issues that seems to sprawl out of nowhere after working fine for weeks and months, the support received from their team has been excellent. Since no product is perfect, at the end of the day having great technical support is what makes the difference.

GrooveThis Woodshop
United States
Over 2 years using the app
February 5, 2023

Very helpful customer service. Quick response rate when I needed help updating the app to be in line with the new 2.0 version.

Timeless Notions
Canada
Almost 5 years using the app
Edited June 27, 2026

App works really well and the support team are responsive and helpful. I would recommend this app to others.
Atik in particular offered great support

Imogen Stone
Australia
Almost 7 years using the app
February 7, 2023

Awesome Technical Support, i really recommend this app because if you have problems with the position of the Zepto App in your template, they can solve it and fast.

WellMed
United States
24 days using the app
Edited June 25, 2026

Atik responded very quickly and supplied excellent service.

Tish&Shoo
South Africa
Over 4 years using the app