Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,444)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

February 15, 2023

This app is the top choice for selling customized products and offers great value for money compared to other alternatives. After trying several applications, I found that this app was the only one that provided the best results.

VENTUM ME
United States
About 1 month using the app
March 27, 2023

The best product personalizer we have come across...

Makes the customer experiences 100 times better as they can see a preview before purchasing.

We have worked with the Zepto team to make a few custom tweaks and they are awesome to work with.

100% recommend.

Keel
United States
5 months using the app
March 31, 2023

unfortunately this app did work for us! we pay the subscription and even paying for it the app with get disconnected from out items and our clients were not able to personalize their product...

Backdrop's G
United States
Over 1 year using the app
Zepto Apps replied February 1, 2024

I hope this message finds you well. I am writing to extend my sincerest apologies for any inconvenience or frustration you had experienced with our Shopify app. Your satisfaction is our top priority, and we deeply regret any issues that may have arisen.

We have taken your feedback seriously and have been diligently working to address the concerns you raised. Our development team has been actively working on updates and improvements to enhance the functionality and overall user experience of our app.

We've made significant improvements and would appreciate it if you could update your review based on your latest experience

Your feedback is crucial, and we're committed to delivering a better experience.

May 4, 2023

Amazing Support + Just What We Needed For Our Personalized Products.

Responsive, fast support and they went above and beyond what you would expect from an app developer in helping us implement this app for us. I find it really easy to set up new personalized products, I love how the conditional logic lets me create more advanced personalization options. I use this app on two of my websites now and highly recommend it.

New England Trading Co
United States
18 days using the app
May 10, 2023

Good app, support has always helped to resolve issues or help set things up technically. Good options! Thanks!

HALM Straws
Germany
Almost 4 years using the app
May 24, 2023

The set up wasnt 100% intuitive for me but the video help section is very good and even when I had a few issues after that - the online help has been absolutely brilliant and very prompt. Better than any other app i've dealt with recently.

Rachel Jackson
United Kingdom
6 days using the app
June 1, 2023

The customer service team is very helpful and quick to respond. They assisted me in figuring out the problems in my setup which really convinced me to use the app.

lovmellow
United Arab Emirates
17 days using the app
June 1, 2023

I was having difficulty implementing the product personalizer with a new theme that I was using so I reached out to the support team to see if they could help! Within minutes they responded to me and had my problem fixed shortly after. They are a great team that really cares about their customers plus the app works great!

Sunshine Corner
United States
9 months using the app
June 2, 2023

Zepto has been a great addition for customers to easily engrave our product. We sell Viking drinking horns and have the ability for customers to add both text and images to their hand engraved horns.

Other apps would never show the live product so the customers can see what it will actually look like in real life, but Zepto does!

They support has been amazing making quick changes when i need them. FIVE STARS!

AleHorn
United States
Over 1 year using the app
June 7, 2023

great app! love the functionality and has great customer support as well. i had a small issue with integration (my fault not app) and their chat walked me through it within 5 min.

CLOAK
United States
25 days using the app