Reviews (169)

Overall rating
4.4
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is ideal for custom printing and apparel, handling complex, high‑volume work across many product types. They highlight flexible, print‑style pricing, multi‑side design with text, graphics, and uploads, and SVG/vector outputs that save production time. The editor is highly configurable, branding is easy to match, and merchants praise the clean interface, long‑term reliability, and exceptional support with live help and custom implementations.

June 1, 2022

They are amazing!! Super fast to answer any questions! I recommend them to anyone who wants to open a business

The Print Bar - Apparel
United States
About 3 hours using the app
October 7, 2022

The app is great , easy to use and the support is awesome, they answer instantly and are patience and very helpful.

Meira.is
Iceland
Over 1 year using the app
February 8, 2022

Using this app and I really rate it highly, the help is really good and quick when you need it. Definitely recommend

EF_PrintingUK
United Kingdom
15 days using the app
May 19, 2023

Jeff has been so helpful!!!! He has gone above and beyond to help me with my website. If out Jeff, I would be so lost.

Vinyl Craft Studio
United States
7 months using the app
ParseLab, LLC replied May 22, 2023

Thank you for your review regarding InkyBay - Product Personalizer. We appreciate your kind words and acknowledgment of Jeff's efforts. We're delighted that you have had a great overall experience with our app. Providing business-centric customer support is our motto, and we are happy to meet your expectations.
Thank you for choosing our app. If you have any further questions or need any additional help, please don't hesitate to reach out. We're here to ensure your continued success with your website 24/7.

August 25, 2022

I express my gratitude to the inkybay team. As a team, they answer every question I give. They are trying to be helpful.

VilVan Customs
United States
7 months using the app
June 5, 2023

The App is good, but the customer support is better. Tkey have been really patient with me and guided me in every step.

Plasma Local
Guatemala
4 days using the app
ParseLab, LLC replied June 11, 2023

Thank you for your fantastic feedback regarding InkyBay - Product Personalizer. We are glad you find our app good, but we are happier to hear our customer service was better and they successfully exceeded your business expectations. We are always dedicated to providing excellent support to our users, and we're delighted that our team has been patient with you and guided you through every step.
Thank you for choosing us and for your kind words about our customer support. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.

Edited March 20, 2023

I had some issues figuring out how to customize new products but there customer support helped out and resolved the issues.

RCP Drum Company
United States
About 4 years using the app
May 16, 2021

Good App & good Support, Thanks Inkybay. I believe that I will increase sales and strengthen my brand when using this products.

INFINI.Tee
Vietnam
3 days using the app
ParseLab, LLC replied May 17, 2021

Thank you for using Inkybay and your wonderful review.
We hope that it will increase your sales by allowing customers to personalize their own products. Glad to know you liked our app and support.

September 20, 2022

Awesome App, great support- made sure i was comfortable using the app for our purposes. You can use it many ways to customize products!

Stamp Yours
United States
Over 1 year using the app
January 26, 2021

A very expansive app and thoroughly helpful online staff. Very easy to set up and work with once you get started. Would highly recommend.

Akadema
United States
About 2 months using the app
ParseLab, LLC replied January 31, 2021

Thank you for your thoughtful review. We are truly glad you found Inkybay easy to use and helpful. Thank you for your five-star rating and for recommending the app to other Shopify merchants. We wish you all the best.