Reviews (175)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, even for non‑technical merchants, and ideal for simple “subscribe & save,” boxes, magazines, and memberships. They like the clean, customizable widget, strong Shopify integration, and reliable recurring billing. Many report clear gains in recurring revenue. Support is frequently praised as fast, friendly, and proactive, often handling installations, fixes, and small customizations at no extra cost.

Edited May 12, 2023

I recently updated my website to a new theme and ran into a snag with a subscription product not being able to be added to the cart. I reached out to support and the issue was fixed in minutes. Incredibly responsive (thank you again, Leo!). I've been using the app for a little over a year now and it has been easy to work with and seems really integrated with the Shopify platform as a whole. It's been exactly what we needed to run a subscription box product on our site.

Imouri
United States
About 1 year using the app
Propel Commerce replied April 15, 2022

Hello friends at Imouri,

We appreciate your feedback! If you need any suggestion or help, don't hesitate to let us know! 😎😉

- Carmi @ Propel Commerce

Edited February 2, 2023

Came here from one of the big apps which could not handle basic things and seemed overwhelmed by the Shopify checkout integration. It was a great app when they offered all features for free... and even as they started charging. However, we've updated our rating as the functionality is really not up-to-scratch compared to the rapidly climbing prices... For example the merchant can't edit subscriptions, only the customer can, and there were all sorts of technical issues we had that the customer support team avoided helping with...

ViBERi
New Zealand
10 months using the app
Propel Commerce replied April 23, 2022

Hello friends at ViBERi,

We're glad to hear you find our app useful compared to other apps! 🎉
Thank you so much for the review, Afsaneh! Don't hesitate to chat us anytime you need help.

- Leo @ Propel Commerce

May 15, 2023

This Shopify app has completely transformed my subscription management. The subscription button seamlessly integrates into my website, making it effortless for customers to subscribe. The user-friendly interface has boosted my recurring revenue, and the customization options maintain a consistent brand experience.

But what truly stands out is the outstanding customer support. The team behind the app is responsive and goes above and beyond to assist. Their prompt and comprehensive assistance ensures I make the most of the app's features.

beLIVELY
Germany
About 1 hour using the app
Propel Commerce replied May 15, 2023

Hello friends at beLIVELY,

Thank you for the AWESOME review, Rico! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 10, 2022

A fully functional subscription app that won't add weight to your product page load times, Propel Subscriptions is exactly what we've been looking for. Their widget is lightweight and has the features we want, and most importantly it is intuitive for customer use and easy for non-tech shop owners to set up. On top of that they have a feature request/feature submission area and they really do listen and care. For example a relatively complex feature has already been added since feature requests came to be, and I know how it is when you're developing a brand new app with a punch list a mile long, so that shows real living support behind this app. Furthermore every time I've reached out with a question I've gotten instant responses from Carmi at support and I've also had access to devs without any friction at all. When it comes to support and a team that really cares the only comparable app I've experienced is Judge.Me so for those of you who use Judge.Me that will give you an idea of what I'm talking about. We're looking forward to what the future has in store with this subscription app facilitating our core growth strategy.

Wild Ice Botanicals
United States
2 days using the app
Propel Commerce replied February 10, 2022

Hello friends at Wild Ice Botanicals,

Your review means so much to us, Andrew. Thank you! We appreciate your patience and we'll do whatever we can to assist you and provide you the best service we can. You know our chat & inbox are always open for you if you need help. :)

- Carmi @ Propel Commerce

March 8, 2025

Persistent support :) Day 0, let's see how it goes!

bonowellness
United Kingdom
38 minutes using the app
Propel Commerce replied March 11, 2025

Hello, friends at Bonowellness,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

December 6, 2024

Customer service has been great!

Buff Clucks
United States
7 months using the app
Propel Commerce replied December 9, 2024

Hello friends at Buff Clucks,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 22, 2024

The Propel subscription app is amazing. Easy to install, wonderful support, this is the tool you need.

PianoBox
United States
7 days using the app
Propel Commerce replied October 24, 2024

Hello friends at PianoBox,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 20, 2024

Getting onboarded was really easy with the help of Leo! I had so many questions and he answered them quickly and efficiently. I'm excited to use this app and get subscriptions all set up!

Lolly's Home Kitchen
United States
About 1 hour using the app
Propel Commerce replied July 22, 2024

Hello friends at Lolly's Home Kitchen,

Thank you very much for the review, Lauren! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 1, 2024

Very easy setup and helpful customer support.

Vertical Greens
Italy
1 day using the app
Propel Commerce replied July 2, 2024

Hello friends at Vertical Greens,

We're glad to hear our app is helping your business! Thanks for the review, Matteo! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 4, 2024

just got it set up but so far it's fantastic with great chat support too (thanks tom!)

Better Block
United States
About 1 hour using the app
Propel Commerce replied June 6, 2024

Hello friends at Better Block,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce