Reviews (175)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, even for non‑technical merchants, and ideal for simple “subscribe & save,” boxes, magazines, and memberships. They like the clean, customizable widget, strong Shopify integration, and reliable recurring billing. Many report clear gains in recurring revenue. Support is frequently praised as fast, friendly, and proactive, often handling installations, fixes, and small customizations at no extra cost.

May 12, 2022

I used the app to add a subscription option to a few products in our Shopify store and it was so easy to use and set up for each item. The support staff has been exceptional, quick to respond and ensure proper installation. I am so glad that we could benefit from this app.

Pet Perennials
United States
15 days using the app
Propel Commerce replied May 12, 2022

Hello friends at Pet Perennials,

We're happy to help your business, too, Remy! Thanks for the review! 😎
Chat us anytime, and good luck with your business! 🚀

- Leo @ Propel Commerce

November 16, 2022

We spent quite a lot of time looking to find a subscription app that would meet our requirements. Eventually we came across Propel who got us up and running exactly as we needed and super fast. Fantastic support from Leo. Wish all apps provided the same level of help and support.

Niel Asher Education
United States
About 3 hours using the app
Propel Commerce replied November 16, 2022

Hello friends at Niel Asher Education,

Thank you very much for the review, Dani! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited October 2, 2023

Sooo I updated my theme and for whatever reason my apps didn't pull over. I received a prompt response within minutes inside the chat feature of the app. Tom came in and figured out what the problem was and got it done in an instant! Forever grateful. Propel is great!! Thanks again!

Lamb + Honey
United States
Almost 2 years using the app
Edited February 9, 2023

Awesome app! Completely free to use. Very easy set-up too, customisation is good allowing us to make it more 'on-brand'. We have a custom theme and the app devs were on hand to install the coding for us completely free.

Support is fast and provide clear resolutions. Highly recommended!

Natural Dog Chews
United Kingdom
About 1 year using the app
Propel Commerce replied March 24, 2022

Hello friends at Natural Dog Chews,

Thanks for the review, Jason! We're happy to be of service. Message us anytime if you need any help. More power to your business!

- Leo @ Propel Commerce

June 13, 2022

Very pleased with the App so far as well as the world class support received by Leo and the entire team. They were quick to respond, communicate well, and make magic happen! They were very accommodating with CSS changes so the App could look and feel like the rest of our site. Give it a try!

AromaThyme Aromatherapy
United States
8 days using the app
Propel Commerce replied June 13, 2022

Hello friends at AromaThyme Aromatherapy,

Thank you very much for the review! It was a pleasure making the app look great on your store. Enjoy it and more power to your business! 🚀

- Leo @ Propel Commerce

November 16, 2021

Let me save you all some time! Before we opted for Propel Subscription's we spent several hours researching similar apps and Propel has definitely proved to be the best in practice. Chris in support has been a great help and assisted us on every step of the way. Highly recommended.
Charles
Everytopbrand.com

Everytopbrand.com
United Kingdom
14 days using the app
May 11, 2022

Just installed the Subscriptions Recurring Orders and so far I am over the moon with how easy it was to set up! (Seriously, I did it while also getting my girls ready for school, it's that simple.) Support was lightening fast to remove the clickable branding, I am so excited to see where this takes my business!

Treesnail Wellness
United States
32 minutes using the app
Propel Commerce replied May 11, 2022

Hello friends at Treesnail Wellness,

We're happy to help your business grow! 🚀
Thanks for the stellar review, Christine! Our support team will always be here to assist you anytime. Enjoy the app! 😎

- Leo @ Propel Commerce

December 5, 2022

Customer Service is 5-stars! I've run into a few hiccups regarding the interface between my theme and the app (thus the 4 star rating) but every time customer service is right there to chat and troubleshoot and it ends up being resolved. Thus far I've needed to interact with them 3 times and each time I walk away feeling pleased my problem was addressed well.

Created by Elsie B
United States
3 months using the app
August 11, 2022

We were looking for a "subscribe and save" style app as we get recurring orders and want our customers to benefit from the ease of an auto re-ordering feature (and the savings we can give them with it), and also for us to have a system to manage it all. This one caught our eye (from features and reviews) and it is very good so far. Install was fairly straight forward and the support team have been really helpful and fast helping us tweak a few settings.

BritishBabyShop
United Kingdom
About 1 month using the app
Propel Commerce replied August 11, 2022

Hello friends at BritishBabyShop,

Thank you for the AWESOME review, Lily! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 16, 2022

After installing this app, I had a bunch of questions which Leo very patiently answered. He was so helpful even when I realized a couple of days later that I needed more functionality than the app could provide. I have since found a different app that handles what I need, but if you want a simple easy to use membership app to collect recurring payments, this one is excellent - and has wonderful customer service, which is hard to come by these days! Thanks, Propel!

The Cross Stitch Studio
United States
6 days using the app
Propel Commerce replied September 22, 2022

Hello friends at The Cross Stitch Studio,

Thank you for the stellar review, Betsy! We hope to work with you again someday as we add more features to our app! More power to your business! 🚀

- Leo @ Propel Commerce