Reviews (175)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, even for non‑technical merchants, and ideal for simple “subscribe & save,” boxes, magazines, and memberships. They like the clean, customizable widget, strong Shopify integration, and reliable recurring billing. Many report clear gains in recurring revenue. Support is frequently praised as fast, friendly, and proactive, often handling installations, fixes, and small customizations at no extra cost.

Edited December 29, 2022

I've had some ups and downs, but overall the developers of this app have worked with me to find a reasonable resolution on every case.

The app works well and I hope to grow into it in a way that benefits us both.

Vittoria Roasting Company
United States
5 months using the app
Propel Commerce replied August 16, 2022

Hello friends at Vittoria Roasting Company,

Thank you for the AWESOME review, Nicolas! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 14, 2022

The app works great but the customer service is NEXT LEVEL! These guys have bent over backward to help me get everything setup and running smoothly. Definitely use this app for your subscriptions and recurring orders!

SquirrellyJoes
United States
About 1 month using the app
Propel Commerce replied October 14, 2022

Hello friends at SquirrellyJoes,

Thank you very much for the review, Joe! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 24, 2022

This is a great app and it has definitely helped us increase our sales!
Everyone knows that every time you place an order repeatedly, you will face the hesitation of customers, and reurring order is the best solution!!

LNCOON
China
16 minutes using the app
Propel Commerce replied August 31, 2022

Hello friends at LNCOON,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 4, 2022

Very quick to respond and help with anything all. I love that! So far the subscription service has been excellent. I really like that I can offer multiple options to my customers for subscription plans. Highly recommend!

JsHomemadeElderberry
United States
6 days using the app
Propel Commerce replied October 4, 2022

Hello friends at JsHomemadeElderberry,

We're glad to hear our app is helping your business! Thanks for the review, Juliana! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 4, 2023

Okay guys, the customer service for this app is A+, During my set up process I had a ton of questions and each time they were answered so quickly! The app itself is very easy to understand and set up as well. I would highly recommend!!

PLANTITA & CO
Canada
21 days using the app
Propel Commerce replied January 4, 2023

Hello friends at PLANTITA & CO,

Thank you for the AWESOME review, Samantha! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom@ Propel Commerce

September 1, 2022

So far it seems to be working great...we just got our first monthly subscription so we'll see how it goes. Awesome support! Only issue was that it didn't automatically integrate into our theme for some reason, but they promptly fixed it.

Critter Love®
United States
6 days using the app
October 20, 2022

Very user friendly app to get subscriptions set up for my business. The help center is very thorough and the customer service chat was very easy to use and helpful! Looking forward to booking more customers with my new subscription offerings.

Little Shop by the Sea- Organic Goods & Mercantile
United States
13 days using the app
Propel Commerce replied October 20, 2022

Hello friends at Little Shop by the Sea- Organic Goods & Mercantile,

Thank you for the AWESOME review, Katelyn! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 11, 2022

Tom was very helpful and patient with me. I have been trying all different type of subscription apps which finally led me here. I am very happy that I found it. Customer support amazing and very helpful and love the simplicity of the product!!

Shacolat Konfections
United States
37 minutes using the app
Propel Commerce replied July 11, 2022

Hello friends at Shacolat Konfections,

Thanks for the review! It's been a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 1, 2022

Great app... in the examples they provide, I didnt think it would suit our theme.
But once installed the widget config allowed me to change the colours and it fit really well.
Customer service is also excellent - they seem to be online all the time.

K2 Yak Chews
United Kingdom
About 7 hours using the app
Propel Commerce replied August 1, 2022

Hello friends at K2 Yak Chews,

Thank you for the AWESOME review, Michael! We're always here whenever you need any assistance. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 13, 2022

This is the 2nd subscription app that I've installed after having issues with another app. Love that the admin site is integrated into my Shopify site and it's super easy to manage. Also received excellent support from the team during setup and upgrade of my website.

PiQi Life
United Kingdom
24 days using the app
Propel Commerce replied June 13, 2022

Hello friends at PiQi Life,

We're glad to hear you enjoy our app! Thanks for the review!
Chat us anytime you need help. More power to your business! 🚀

- Leo @ Propel Commerce